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Sheraton Shenzhen Futian Hotel

5.0 star property
5-star luxury hotel near Coco Park Shopping Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Shenzhen Futian Hotel

Reception
Indoor pool
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Popular LocationCoco Park Shopping Center8 min walk
  • Popular LocationShenzhen Convention and Exhibition Center16 min walk
  • Popular LocationHuanggang Port9 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)33 min drive

Room options

View all photos for Executive Suite,1 King Bed, Club lounge access

Executive Suite,1 King Bed, Club lounge access | Living room | 32-inch LCD TV with satellite channels, TV

Executive Suite,1 King Bed, Club lounge access

  • 915 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King, Club lounge access

Studio Suite, 1 King, Club lounge access | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King, Club lounge access

  • 807 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room, 2 Double Beds, Club lounge access

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.2/10 Very Good
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

8/10 Very Good
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.3/10 Very Good
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Futian Shangri-La Shenzhen
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (548)
The price is $128
per night
$150 total
includes taxes & fees
Jun 7 - Jun 8
Futian Shangri-La Shenzhen

About the neighborhood

Shenzhen

Futian stay.Within a 15-minute walk of this Futian hotel, you'll find Coco Park Shopping Center and Shenzhen City Hall. Shenzhen Convention and Exhibition Center and Shenzhen Civic Center are also within 2 miles (3 km).

What's nearby

  • Coco Park Shopping Center - 8 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Shenzhen Civic Center - 17 min walk
  • Huanggang Border Crossing - 4 min drive
  • Huanggang Port - 9 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • 星巴克 - 2 min walk
  • Kyoku日本料理 - 4 min walk
  • 豫园上海饭庄 - 4 min walk
  • 利寶閣 - 5 min walk
  • 同发顺猪肚鸡 - 8 min walk

About this property

Sheraton Shenzhen Futian Hotel

5-star luxury hotel near Coco Park Shopping Center, connected to a shopping center
Sheraton Shenzhen Futian Hotel offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 86111 square feet (8000 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Shenzhen Futian Hotel. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 290 guestrooms or units
  • 24 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 86111 sq ft of conference space
  • 8000 sq m of conference space
  • Built in 2007
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Shenzhen Futian Hotel offers 290 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 218 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Futian Hotel

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

How close is Sheraton Shenzhen Futian Hotel to the airport?

Sheraton Shenzhen Futian Hotel is 19.6 mi (33-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on Jun 7, 2024 start from $106.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Shenzhen Futian Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Shenzhen Futian Hotel.

How close is Sheraton Shenzhen Futian Hotel to the beach?

This hotel is 18.1 mi (41-min drive) from Golden Beach.

Does Sheraton Shenzhen Futian Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Shenzhen Futian Hotel, but buffet breakfast is offered for a fee of CNY 218 per person.

Is there a casino at Sheraton Shenzhen Futian Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Shenzhen Futian Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Shenzhen Futian Hotel?

This hotel offers free self parking.

Does Sheraton Shenzhen Futian Hotel have a pool?

Sheraton Shenzhen Futian Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:30 PM.One of the pools is closed seasonally each year from November 1 to April 30.

Does Sheraton Shenzhen Futian Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Sheraton Shenzhen Futian Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Shenzhen Futian Hotel to downtown Shenzhen?

Sheraton Shenzhen Futian Hotel is 0.4 mi away from Shenzhen.

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 448 reviews" "
Rating 8 - Good. 162 out of 448 reviews" "
Rating 6 - Okay. 57 out of 448 reviews" "
Rating 4 - Poor. 21 out of 448 reviews" "
Rating 2 - Terrible. 11 out of 448 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
Stayed 2 nights in Jan 2024

4/10 Poor

Daryl

Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Sheraton.
Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Stayed 8 nights in Jul 2023

10/10 Excellent

JIANRU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023

10/10 Excellent

JIANRU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023

10/10 Excellent

lik keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Maged

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023