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Comfort Suites Jackson-Cape Girardeau

2.5-star property
2904 Old Orchard Rd, Jackson, MO 1-855-201-7819
4.2 out of 5
Very good!
See all 13 travelocity Reviews

"Attention to mold within the caulking around tub/shower. Remove and replace caulk would make it more pleasant to view. " More

By a verified traveler on Sun 25 Aug 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Jackson

Heart of Jackson

Within 3 miles (5 km) of this Jackson hotel, you'll find Cape Girardeau Conservation Nature Center and Lazy L Safari Park. Saint Francis Healthcare System and Cape Splash Family Aquatic Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82* Per night/room Oct 15 - Oct 16

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Jackson-Cape Girardeau ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Jackson-Cape Girardeau

Everyone (5) Couples (1) Family (2)
4 out of 5
Attention to mold within the caulking around tub/shower. Remove and replace caulk would make it more pleasant to view.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 31, 2019 by Tim-Front Desk

We appreciate your comments. Please accept our apologies for your stay not being exceptional. We will use your comments to improve the stays of all our guests in the future. We hope to have you back whenever you're in the area!

5 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Oct 14, 2019 by Tim

Thanks for taking the time to rate us! Hope to have you back as a guest soon!

5 out of 5
It was very clean! The only problem we had was a ton of light came in the window at night. The room was not dark at all. It would be nice if the curtain went all the way around to block the light out.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Aug 31, 2019 by Tim-Front Desk

We're glad you had a good stay with us. We appreciate your feedback and will use it to ensure that our guests' stays are exceptional. We hope to see you again soon!

5 out of 5
Everything was wonderful. Bathroom could have been a bit cleaner.

Posted by on Mar 10, 2019

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4 out of 5

Posted by on Dec 25, 2018

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4 out of 5

Nice, clean hotel

Location: Location is a bit out of the mainstream, but not far from restaurants and shops.
We appreciated that the hotel was pet-friendly as we had to travel with our dog. The staff we encountered were all friendly and helpful and the hotel was clean and well-kept. The breakfast was pretty extensive and quickly refreshed and the cookies in the evening were a nice touch. Not a fancy place, but nice. We would stay there again.

Posted by , from Liberty, MO on Jul 16, 2018

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3 out of 5

Ok for short stay

Room was ok but had a smell. Had to get cleaner from the front lobby to clean the bathtub and shower, lots of mold and ick. Front staff was friendly and obliging. Not many choices in that area. Very basic basic, good for a night or two if you have no other options.

Posted by , from IN on Mar 24, 2015

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4 out of 5

PLEASANT STAY!

Rooms were very nice and smelled clean. Had an extra seating area we didn

Posted by on Jan 28, 2013

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5 out of 5

The staff was nice and helpful and we felt very welcomed.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We enjoyed our stay at this hotel. The kids enjoyed the pool. Breakfast was enjoyable with a good selection of foods to choose from to eat. Located near many restaurants and a Wal-Mart store just down the road. The rooms were nice with a comfortable sitting area. The only issues I had were the AC didn't cool the room fast enough and the main light in the bathroom didn't work.

Posted by , from Farmington, AR, USA on Oct 6, 2012

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2 out of 5

Very Noisy!

Pros: Free breakfast, Free Internet
Cons: Noisy, a bit pricey for area
First: The staff was very nice. Unfortunately the rooms were very noisy. The rooms are immediately abouve the swimming pool, so the room is full of that YMCA pool noise. Very poor design. I think the pathroom exuast stack is tied into the pool room. Also, you can hear your neighboring rooms "doing thier business" in the bathroom from your own bathroom. Also, teh floors, walls are very thin, so normal walking sounds like a herd of cattle. Just so you know, no one was partying...It's just poor design. When a hotel advertises that they are new #In this case opening in 2009#, always remember that teh real estate market crashed in 2008. that means that likely the funding dried up as they were building the Motel, and they just fininshed it by slapping it together to start making revenue.

Posted by , from Seattle, WA on May 27, 2012

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About the Comfort Suites Jackson-Cape Girardeau

Location 2904 Old Orchard Rd, Jackson, MO 63755

Property Features

Comfort Suites Jackson-Cape Girardeau offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 450 square feet (41 square meters) and includes conference space. The business-friendly Comfort Suites Jackson-Cape Girardeau also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 64 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 41 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Jackson-Cape Girardeau offers 64 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Suites Girardeau
  • Comfort Suites Girardeau Hotel
  • Comfort Suites Girardeau Hotel Jackson-Cape
  • Comfort Suites Jackson-Cape Girardeau
  • Comfort Suites Jackson-Cape Girardeau Hotel
  • Comfort Suites Jackson Cape Girardeau
  • Comfort Suites Jackson-Cape Girardeau Hotel
  • Comfort Suites Jackson-Cape Girardeau Jackson
  • Comfort Suites Jackson-Cape Girardeau Hotel Jackson

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.