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"The room was freezing and I couldn’t figure out how to make the water in the shower warm enough. " More

By a verified traveler on Wed 05 Dec 2018

Hotel Description

3-star hotel near Changi Beach Park, connected to the airport

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Changi Business Park and Singapore Expo. Wild Wild Wet Theme Park is within 9 miles (15 km) and Changi Beach Park is within 12 miles (20 km).

Dining, outdoor pool

This hotel features an outdoor pool, a fitness center, and a restaurant. Relax with a drink at the swim-up bar and enjoy perks like free WiFi. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Free WiFi, Smart TVs

In addition to free WiFi, the 70 guestrooms offer rainfall showerheads and Smart TVs. Hair dryers, showers, and free toiletries are also available.

Double Room 6 hrs with meals & 2 way buggy

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$177* Per night/room Oct 26 - Oct 27

Solo room for 12 hours with meal

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Solo room for 6 hours with meal

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double plus room for 12 hours with meal

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Solo room for 6 hours with 3 hour lounge access

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (24 hrs with meals & 2 way buggy)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Aerotel Transit Hotel, Terminal 1 ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aerotel Transit Hotel, Terminal 1

Everyone (1)
3 out of 5
The room was freezing and I couldn’t figure out how to make the water in the shower warm enough.

Posted by on Dec 5, 2018

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Comment from Hotel Management

Dec 26, 2018 by Kitt

Dear Valued Guest, thank you for choosing Aerotel Singapore as your stay. Thank you for your feedback, we will get our team to look into it, do you mind to share which room that you stayed in? Hope to hear from you very soon, thank you! Wish you a Merry Christmas and Happy New Year.

Property Features

Aerotel Transit Hotel, Terminal 1 offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at Aerotel Transit Hotel, Terminal 1. You'll have access to the outdoor pool at a partner property. This 3-star Singapore hotel is smoke free.

  • 1 building
  • 1 floor
  • 70 guestrooms or units
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Changi Airport (SIN) (3.7 km / 2.3 mi)

Room Amenities

Aerotel Transit Hotel, Terminal 1 offers 70 air-conditioned accommodations with hair dryers and complimentary toiletries. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

  • Smart television
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Toiletries (free)
  • Air conditioning

Food & Drink

Aerotel Transit Hotel, Terminal 1 has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at midnight
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.

Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.

Due to COVID-19 restrictions at the airport, guests may only leave their rooms within 90 minutes of their scheduled flight departure time.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 12:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Aerotel Transit Hotel, Terminal 1

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass with passport must be presented upon check-in (visa may be required). Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Transit hotel - restricted access
  • Property access requires documentation
  • Passport required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines SG Clean (Singapore)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: SGD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aerotel Singapore Terminal 1 Changi Airport Hotel
  • Aerotel Terminal 1 Hotel
  • Aerotel Singapore Terminal 1 Changi Airport
  • Aerotel Transit Hotel Terminal 1 Singapore
  • Aerotel Transit Hotel Terminal 1
  • Aerotel Transit Terminal 1 Singapore
  • Aerotel Transit Terminal 1
  • Aerotel Singapore inside Changi Arpt Terminal 1 transit area
  • Aerotel Transit Hotel Terminal 1
  • Aerotel Transit Hotel, Terminal 1 Hotel
  • Aerotel Transit Hotel, Terminal 1 Singapore
  • Aerotel Transit Hotel, Terminal 1 Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.