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Overview of Carlton Hotel Singapore (SG Clean)

Photo gallery

Featured Image
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
View from Room
Minibar, in-room safe, desk, laptop workspace

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFort Canning Park4 min walk
    Popular LocationBugis Street Shopping District8 min walk
    Popular LocationSultan Mosque14 min walk
    AirportSingapore (SIN-Changi)23 min drive

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About this area

Singapore

In the city center and near a metro station, Carlton Hotel Singapore is in an area with great airport proximity. Mint Museum of Toys and Singapore Art Museum are cultural highlights, and some of the area's notable landmarks include Cathedral of the Good Shepherd and Stamford House. Singapore Flyer and Singapore Botanic Gardens are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Fort Canning Park - 4 min walk
  • Bugis Street Shopping District - 8 min walk
  • Sultan Mosque - 14 min walk
  • Merlion - 17 min walk
  • Raffles Place - 8 min drive

Getting around

  • Bras Basah Station - 4 min walk
  • JB Sentral - 24 min drive
  • AirportChangi Airport (SIN) - 23 min drive

Restaurants

  • Wah Lok – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Cafe Mosaic – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Reservations required.
  • Tuxedo – Serves breakfast and light fare daily.
  • Shinji by Kanesaka – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.

About this property

Carlton Hotel Singapore (SG Clean)

4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 940 rooms offer free WiFi and free wired Internet, plus 24-hour room service and Smart TVs with digital channels. Guests will also find TVs, minibars, and coffee makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitization guidelines of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SGD 33 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Malay

Business services

  • 13 meeting rooms
  • Business center
  • Conference space (4370 square feet)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 33 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision
4.5
Wonderful
5 - Excellent
1,447
4 - Good
769
3 - Okay
88
2 - Poor
53
1 - Terrible
14

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and excellent service. Do support especially during this covid times :)
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy that I’ve gotten free room upgrade as I absolutely love dipping in the bathtub. Unfortunately we did not get to enjoy the swimming pool due to bad weather but the staff was very apologetic though it wasn’t their fault. Check in process was a little long but the staffs were all very friendly and helpful.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, location, cleanliness. What more can we possibly ask for?
Stayed 22 nights in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020