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4.2 out of 5

"A great hotel in a great location. Unfortunately there are renovations going on and we were placed in rooms directly alongside te renovations. " More

By a verified traveler on Mon 23 Mar 2015

Hotel Description

4.5-star luxury hotel near Orchard Road

Heart of Singapore

A stay at this Downtown Singapore hotel places you steps from Clarke Quay Mall and a 5-minute walk from Singapore River. Orchard Road and Robertson Quay are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 9 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, Smart TVs

Along with free WiFi, the 403 guestrooms offer 24-hour room service and Smart TVs. Minibars, hair dryers, and safes are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$133* Per night/room Feb 23 - Feb 24

Superior Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Singapore Clarke Quay ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Singapore Clarke Quay

Everyone (1)
3 out of 5

Great Hotel - However

Pros: Location
Cons: Do not lease out rooms directly alongside the renovations
Location: Supermarket below. Restaurants close by. MRT close by.
A great hotel in a great location. Unfortunately there are renovations going on and we were placed in rooms directly alongside te renovations.

Posted by on Mar 23, 2015

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Comment from Hotel Management

Apr 6, 2015 by Kevin Bossino

Dear Leonardo, Thank you for making Novotel Singapore Clarke Quay your home during you recent trip to Singapore and for taking the time to review your visit. While I am glad that you were efficiently checked-in upon your arrival and that you enjoyed the restaurants in the surrounding area of the hotel, I am sorry to hear that there were several aspects of your stay which fell below your expectations. It is our goal to ensure that all of our products and services are consistently at the highest standards hence your thoughts on our guest room interiors and furniture have been carefully noted and they will certainly be taken into consideration as we continue to make plans for future improvements Once again, thank you very much your feedback and we do hope that you could give us another opportunity of welcoming you again and delivering a better stay experience in the future. Yours sincerely, Kevin Bossino

5 out of 5

Novotel Stay

I found the Novotel to be a great stay. The price is a little high but discounts online with the travel agency are frequently available. It pays to get the biz lounge special if traveling for two. It is $60 singaporan dollars per night but it includes breakfast and breakfast is $24 singaporan per night anyway so for the extra $S12 you get access to the lounge, free internet, free cocktails, breakfast and your room will be on the top floor and you'll get a great view of the singapore river. The location is right on the river next to Clark Quay which is the happening spot in that city. Highly recomended.

Posted by on Jan 5, 2008

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4 out of 5

we love our stay in this hotel

My wife and I just returned from Novotel Clarke Quay, it was definately the best in terms of service & overall layout. Orchard Road & Chinatown are close by. We really appreciated the warm service extended by the staff. Bell captain is on ground floor. Reception is on the 7th floor. Hotel is built on top of shopping mall. Very nice lobby and chic (i'd say probably 4 star by Euro/American standards). Best rooms overlook the river. Very large room with flatscreen TV, DVD player, Internet access in the room. Rate was expensive but worth paying for.

Posted by on Jun 12, 2007

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4 out of 5

Simply the best experience I have

i stayed in this hotel for 3 days as a leisure traveller. I enjoy my stay. I stay in the biz floor room that come with breakfast at the biz lounge on the 24 floor that have a wonderful view of the city skyscrapers. My room faces the singapore river view & is big & clean with a big flat screen tv & DVD player. Definitely the room have a modern looks & a lot better than the picture displayed in this website. (heard that all the rooms are fully renovated & no longer the same design as the old room which belong to Hotel New Otani).

Posted by on Jun 10, 2007

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5 out of 5

Excellent location with great service

next to clarke quay nightlife & orchard road shopping district. Spacious & clean room with wonderful view from the room. Staff are always ready to help with a smile. Will certainly recommend my friends to stay here.

Posted by on Jun 4, 2007

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About the Novotel Singapore Clarke Quay

Location 177a River Valley Road, Singapore, 179031

Property Features

Novotel Singapore Clarke Quay offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. There are 9 meeting rooms available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Novotel Singapore Clarke Quay. Free self parking is available. This 4.5-star Singapore hotel is smoke free.

  • 403 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Singapore (SIN-Changi) (21.4 km / 13.3 mi)
  • Metro station: Fort Canning MRT station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Novotel Singapore Clarke Quay offers 403 air-conditioned accommodations with minibars and safes. 48-inch Smart televisions come with pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Movies for purchase
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

The Square Restaurant - This restaurant serves breakfast, lunch, and dinner.

DRAGON PHOENIX - This restaurant serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

Please note: Guestroom balconies at this property are locked on arrival and may be unlocked only on request. Guests may be required to sign a disclaimer prior to access to guestroom balconies being granted, particularly for families traveling with children.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Novotel Singapore Clarke Quay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • UnionPay
  • No pets or service animals allowed
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 29 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarke Quay Novotel Singapore
  • Novotel Clarke
  • Novotel Clarke Quay
  • Novotel Clarke Quay Hotel
  • Novotel Clarke Quay Hotel Singapore
  • Novotel Quay Clarke Singapore
  • Novotel Singapore
  • Novotel Singapore Clarke Quay
  • Singapore Novotel
  • Singapore Novotel Clarke Quay
  • Novotel Singapore Clarke Quay Hotel Singapore
  • Novotel Singapore Clarke Quay Hotel
  • Novotel Clarke Quay Singapore
  • Novotel Singapore Clarke Quay Hotel
  • Novotel Singapore Clarke Quay Singapore
  • Novotel Singapore Clarke Quay Hotel Singapore

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.