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Overview of Pan Pacific Serviced Suites Orchard, Singapore

Photo gallery

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
LCD TV, pay movies

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air Conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationOrchard Road4 min walk
    Popular LocationRobertson Quay13 min walk
    Popular LocationFort Canning Park16 min walk
    AirportSingapore (SIN-Changi)31 min drive

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About this area

Singapore

In the city center and near a metro station, Pan Pacific Serviced Suites Orchard, Singapore is in an area with great shopping. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Orchard Road and Raffles City. Traveling with kids? Don't miss Singapore Botanic Gardens and National Orchid Garden. Guests love the property's location for the sightseeing.
Popular Location

What's nearby

  • Orchard Road - 4 min walk
  • Robertson Quay - 13 min walk
  • Fort Canning Park - 16 min walk
  • Bugis Street Shopping District - 3 min drive
  • Sultan Mosque - 4 min drive

Getting around

  • Somerset Station - 1 min walk
  • JB Sentral - 53 min drive
  • AirportChangi Airport (SIN) - 31 min drive

About this property

Pan Pacific Serviced Suites Orchard, Singapore

A restaurant, an outdoor pool, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a spa tub, and a meeting room. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a living room, a dining area, and a rice cooker. Limited housekeeping is available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of SG Clean (Singapore)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Accessible parking

Family friendly

  • Children stay free
  • Children's pool
  • Childcare (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: SGD 86.5 per night

Bathrooms

  • Designer toiletries
  • Bidet
  • Bathrobes
  • Hair dryer

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers
  • 24-hour front desk
  • Porter/bellhop
  • Free bottled water

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • 24-hour fitness center
  • Shopping mall on site

Safety features

  • Fire extinguisher

General

  • 126 rooms
  • 16 floors
  • 1 building
  • Built in 2008
  • Access via exterior corridors

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 1 2020 to April 30 2021 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 86.5 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 1000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 96.30 per vehicle
  • Rollaway bed fee: SGD 86.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
4.6
Wonderful
5 - Excellent
50
4 - Good
8
3 - Okay
7
2 - Poor
1
1 - Terrible
0

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Business traveler
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019

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