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Overview of ST Residences Novena

Photo gallery

Terrace/Patio
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air Conditioning
  • Kitchen
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationBugis Street Shopping District4 min drive
    Popular LocationSultan Mosque4 min drive
    Popular LocationOrchard Road8 min drive
    AirportSingapore (SIN-Changi)19 min drive

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About this area

Singapore

Located in Novena neighborhood, ST Residences Novena is connected to a shopping center. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Fort Canning Park. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Flyer, a top attraction not to be missed.
Popular Location

What's nearby

  • Bugis Street Shopping District - 4 min drive
  • Sultan Mosque - 4 min drive
  • Fort Canning Park - 4 min drive
  • Robertson Quay - 5 min drive
  • Orchard Road - 8 min drive

Getting around

  • Novena Station - 7 min walk
  • JB Sentral - 22 min drive
  • AirportChangi Airport (SIN) - 19 min drive

About this property

ST Residences Novena

This aparthotel features an outdoor pool, a fitness center, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and an LED TV with cable channels. Additional amenities include a DVD player, free newspapers, and a hair dryer. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Children stay free

Kitchenette

  • Refrigerator
  • Microwave

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Slippers
  • Designer toiletries
  • Bathrobes
  • Towels provided

Entertainment

  • 40-inch LED TV with cable service
  • DVD player

Outdoor areas

  • Rooftop terrace
  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Safe
  • Housekeeping (on request)
  • Luggage storage
  • Free newspapers

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • In the business district
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 38 rooms
  • 6 floors
  • 1 building
  • Individually furnished

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 250 per week

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
4.8
Exceptional
5 - Excellent
135
4 - Good
23
3 - Okay
2
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Pleasant stay!
All was great from the check in late at night, to the room, to the internal communication, and the staff was terrific :)
Stayed 4 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Completely accommodating and welcoming and thoughtful
Stayed 3 nights in May 2020

1/5 Terrible

Traveled with family
Disgusted - staff laughed in my face
Extremely disgusted with this property, my daughter stayed there during lockdown, the washing machine door jammed and wouldn't open, their maintenance man broke the handle to open it and then they charge $120 to fix. My daughter had to leave early checkout but they refused to refund ANY money and laughed when I asked. Staff Nuur was extremely unpleasant and laughed stating " makes no difference" when I said Corona virus crisis is reason my daughter needed to fly back to UK early.
Stayed 14 nights in Apr 2020

2/5 Poor

Business traveler
Sad face IconDisliked: Cleanliness, room comfort
Grim, avoid.
I am truly amazed at the reviews for this place on this website and how they could be so positive! The room was dirty, you couldn't see through some of the windows for so much dirt, the wooden floors were all damaged by water, the washing machine didn't work properly, the crazy internal doors scrapped the floors, the furniture was cheap and nasty and the place had a general feeling of low end student accommodation. I detested every minute I spent here and left 9 days early.
Stayed 14 nights in Apr 2020

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