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Overview of Shangri-La Apartments

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Flat-screen TV, DVD player
Flat-screen TV, DVD player

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air Conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 140°F

Explore the area

    Popular LocationOrchard Road3 min walk
    Popular LocationSingapore Botanic Gardens18 min walk
    Popular LocationNational Orchid Garden12 min drive
    AirportSingapore (SIN-Changi)21 min drive

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About this area

Singapore

Located in Singapore, Shangri-La Apartments is in the city center. The area's natural beauty can be seen at Singapore Botanic Gardens and Fort Canning Park, while National Orchid Garden and Singapore Flyer are popular area attractions. Traveling with kids? Make time for S.E.A. Aquarium, or check out an event or a game at Singapore National Stadium.
Popular Location

What's nearby

  • Orchard Road - 3 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Robertson Quay - 3 min drive
  • Fort Canning Park - 5 min drive
  • National Orchid Garden - 12 min drive

Getting around

  • Orchard Station - 12 min walk
  • JB Sentral - 37 min drive
  • AirportChangi Airport (SIN) - 21 min drive

About this property

Shangri-La Apartments

A restaurant, an outdoor pool, and a health club are available at this aparthotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, an outdoor tennis court, and a steam room are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a DVD player. Limited housekeeping is available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Accessible parking

Family friendly

  • Children stay free
  • Free crib/infant bed
  • Children's pool
  • Childcare (surcharge)
  • Kid's club (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Rice cooker
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 42 for adults and SGD 26 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: SGD 50.0 per day

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • 24-hour front desk
  • Gift shop/newsstand

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Health club
  • Outdoor tennis court

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 127 rooms
  • 10 floors
  • 1 building
  • Built in 1997

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 50.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 42 for adults and SGD 26 for children (approximately)
  • Airport shuttle fee: SGD 130 per vehicle (one-way)
  • Rollaway bed fee: SGD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
4.5
Wonderful
5 - Excellent
190
4 - Good
127
3 - Okay
19
2 - Poor
5
1 - Terrible
1

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, amenities
We loved that the kitchen was so well-stocked, and the complimentary washer and dryer services made laundry a breeze. The apartment itself was very nicely decorated, and though a bit dated, had a cosy feel to it. Highly recommend!
Stayed 6 nights in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 7 nights in Jun 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally, I’m satisfied with the services but 1 or 2 staff’s services not good.
Stayed 4 nights in Jun 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Apartments are a 15 minute walk from the nearest train station which is really convenient. Our room was very nice, not the most modern but it didn't seem outdated or uncomfortable. The staff was very attentive and friendly.
Stayed 6 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
pleasant stay
Second time we have stayed here, very convenient location and ideal for young families. Staff are always very friendly and helpful. For a serviced apartment you have all that you need On the downside, the apartments are starting to look very dated and worn. We chose the apartments rather than the hotel as it's great to have the 2 bedrooms for the kids. However, for some reason you are made to feel a little bit second class citizen vs the hotel guests. For example, not allowed to use the pool at weekends, not allowed to earn loyalty points. I really didn't get this policy as t would have been cheaper to stay in the hotel. Only a minor complaint though, I often recommend these apartments to families I know and would stay again
Stayed 9 nights in Feb 2020

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