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Overview of The Sultan (SG Clean)

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Courtyard
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Laundry
  • Breakfast Available
  • Room Service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSultan Mosque5 min walk
    Popular LocationBugis Street Shopping District12 min walk
    Popular LocationSingapore Flyer6 min drive
    AirportSingapore (SIN-Changi)21 min drive

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About this area

Singapore

In the historical district, The Sultan is in Singapore's Kampong Glam neighborhood, a walkable area with good shopping. The area's natural beauty can be seen at Gardens by the Bay and East Coast Park, while Singapore Flyer and ArtScience Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium.
Popular Location

What's nearby

  • Sultan Mosque - 5 min walk
  • Bugis Street Shopping District - 12 min walk
  • Fort Canning Park - 2 min drive
  • Singapore Flyer - 6 min drive
  • Merlion - 8 min drive

Getting around

  • Nicoll Highway Station - 7 min walk
  • JB Sentral - 24 min drive
  • AirportChangi Airport (SIN) - 21 min drive

About this property

The Sultan (SG Clean)

This smoke-free hotel features a rooftop terrace, a meeting room, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 64 individually decorated rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers. Bathrooms are shared.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10 AM: SGD 18 for adults and SGD 18 for children
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shared bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: SGD 18 for adults and SGD 18 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
3.9
Good
5 - Excellent
152
4 - Good
262
3 - Okay
77
2 - Poor
46
1 - Terrible
15

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely had a fantastic stay at the hotel! Room was amazing, service was excellent. The staffs there were very nice and thoughtful. Bed was comfortable and room was clean. Only issue is it is a little noisy at night and early morning.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
The room was cosy and beautiful:)
Stayed 1 night in Mar 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service
Characterful hotel and staff were pleasant and helpful. The hotel would benefit from some updating as wallpaper peeling in bedroom and foyer/restaurant decor could be better. Breakfast not a great standard.
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, closeness to the MRT (Nicol Heathway) and several local interests such as Bugis+ and Bali Lane (for live music). I also liked the fact that it had a bar/night club situated on the 1st floor. The service was excellent. I loved the two handed hand back of credit cards after use. We upgraded after not being satisfied with the original room purchased. The receptionist was wonderful and very helpful. The showing the guest to the room after booking in (and after the upgrade) is a very nice touch. Made us feel very welcome.
Stayed 6 nights in Jan 2020

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