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4.3 out of 5

"Very good. Location was great, staff for the most part with the exception of the Consignor was not helpful and gave us bad information. " More

By a verified traveler on Wed 27 Jan 2016

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Hotel Description

3.5-star family-friendly hotel near Orchard Road, connected to a shopping center

Heart of Singapore

At this Orchard hotel, you'll be within a 5-minute walk of Orchard Road and ION Orchard. Singapore Botanic Gardens and National Museum of Singapore are also within 2 miles (3 km).

Poolside dining

This hotel features 4 restaurants, an outdoor pool, and a gym. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the a rooftop terrace and perks like free self parking and free WiFi.

WiFi, refrigerators

The 423 soundproofed guestrooms offer WiFi and minibars. Other amenities include wired Internet, refrigerators, and TVs with cable channels.

Deluxe Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$153* Per night/room Jan 24 - Jan 25

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Voco Orchard Singapore, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Voco Orchard Singapore, an IHG Hotel

Everyone (2)
4 out of 5

Posted by on Dec 9, 2019

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4 out of 5

Location was great, room was a good size.

Pros: location, facilities, staff were very helpful, with the exception of the Consignor.
Cons: Consignor was dreadful - gave us bad directions and information.
Location: location was fabulous.
Very good. Location was great, staff for the most part with the exception of the Consignor was not helpful and gave us bad information.

Posted by , from Los Angeles, Ca on Jan 27, 2016

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5 out of 5

The perfect hotel in the heart of shopping

Pros: Close restaurants, Quiet, very friendly
Cons: No free Internet
Excellent hotel with great, friendly service. Can't beat the location - in the heart of shopping, movie theatre, restaurants and transit. No free internet, but The Coffee Bean close-by has free WiFi. Extensive buffet breakfast, though at an extra cost. Italian restaurant upstairs is pricey and a tad disappointing - the atmosphere is intended to be upscale but overlooking the pool, children shouting in the pool took away from the experience - plan for a late dinner once the pool closes.

Posted by , from Dubai - United Arab Emirates on Jan 2, 2012

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About the Voco Orchard Singapore, an IHG Hotel

Location 581 Orchard Road, Singapore, 238883

Property Features

Voco Orchard Singapore, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 23203 square feet (2156 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the family-friendly Voco Orchard Singapore, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Voco Orchard Singapore, an IHG Hotel was completed in January 2017. Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 423 guestrooms or units
  • 24 levels
  • 4 dining venues
  • 23203 sq ft of conference space
  • 2156 sq m of conference space
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Orchard Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Voco Orchard Singapore, an IHG Hotel offers 423 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Opus Bar & Grill - This steakhouse specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Il Cielo - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Iggy's - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open select days.

D9 Cakery - Onsite delicatessen. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 44.46 for adults and SGD 22.23 for children (approximately)
  • Fee for in-room wireless Internet: SGD 10 per day (rates may vary)
  • Fee for in-room wired Internet: SGD 10 per day (rates may vary)
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Secured valet parking fee: SGD 12 per day
  • Rollaway bed fee: SGD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Singapore
  • Hilton Singapore
  • Singapore Hilton
  • Hilton International Singapore
  • Hilton Singapore Hotel Singapore
  • Singapore Hilton International
  • Hilton Singapore Hotel
  • Hilton Singapore
  • Hilton Singapore (SG Clean)
  • Voco Orchard Singapore, An Ihg
  • Voco Orchard Singapore an IHG Hotel
  • Voco Orchard Singapore, an IHG Hotel Hotel
  • Voco Orchard Singapore, an IHG Hotel Singapore
  • Voco Orchard Singapore, an IHG Hotel Hotel Singapore

You should know

  • Voco Orchard Singapore, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.