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5.0 out of 5

"This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a pal ... " More

By a verified traveler on Mon 23 Nov 2015

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Hotel Description

Family-friendly 5-star hotel near Sorrento Beach

Seaside stay

A stay at this Sorrento City Centre hotel places you steps from Piazza Tasso and a 5-minute walk from Corso Italia. Sedile Dominova and Piazza Sant'Antonino are also within half a mile (1 km).

Poolside dining

This luxury hotel features a full-service spa, a marina, and 2 restaurants. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the business center, express check-in, and airport shuttle.

Superior Suite, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite (One-of-a-kind, VIP)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Lucio Dalla)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms (Be Excelsior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Caruso)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 3 Bedrooms (Pavarotti)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Grand Hotel Excelsior Vittoria ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Excelsior Vittoria

Everyone (1)
5 out of 5

MAGNIFICO!

Pros: Everything but especially the VIEW
Cons: Turn down service at night was a little early. But I'm being picky here!! They came around 6pm which is when we were getting ready for dinner.
Location: It's in the heart of Sorrento. The boats to Capri and Ischia are right outside the back door. Walk to town (well it's actually IN town) …..
This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a palace but the staff is warm and accommodating. The view from our balcony took my breath away …. I nearly cried! I'm not sure if all the rooms have a view but whatever you do, spend the money to guarantee a view! It will make all the difference. The breakfast is incredible!!!! We paid a little more for this hotel than our other hotels and had no regrets whatsoever. DO IT!!!! It's one of the most memorable places you'll ever stay!!!

Posted by on Nov 23, 2015

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5 out of 5

HOTEL EXCELSIOR VITTORIO

THIS PLACE IS GREAT! STAYED IN 5* IN POSITANO, NICE. STAYED IN AMALFI 5*, VERY NICE. STAYING HERE NOW, UNBELIEVABLY NICE.

Posted by on Aug 26, 2009

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About the Grand Hotel Excelsior Vittoria

Location Piazza Tasso 34, Sorrento, NA 80067

Renovations + Closures

The property is closed between January 08 and March 31.

Property Features

Grand Hotel Excelsior Vittoria offers its guests a full-service spa, a marina, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business center and 3 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the luxury Grand Hotel Excelsior Vittoria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sorrento hotel.

  • 82 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1834
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sorrento Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Grand Hotel Excelsior Vittoria offers 82 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy English breakfast for a fee.

Terrazza Bosquet - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). 1-star Michelin rating. Reservations are required.

Orangerie Restaurant - This restaurant is located by the pool and specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Vittoria - Overlooking the ocean, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Helicopter/airplane tours on site
  • Mountain biking nearby
  • Volleyball on site
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Grand Hotel Excelsior Vittoria offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 198.0 per night.
  • Cribs (infant beds) are available for EUR 198.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • Resort fee: EUR 40 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Fitness center access
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 50 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 198.0 per night
  • Rollaway bed fee: EUR 198.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Vittoria
  • Grand Excelsior Vittoria
  • Grand Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Vittoria Excelsior
  • Grand Vittoria
  • Hotel Excelsior Vittoria
  • Hotel Grand Excelsior Vittoria
  • Hotel Grand Vittoria
  • Sorrento Excelsior
  • Sorrento Hotel Excelsior
  • Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.