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4.3 out of 5

"The feeling of seclusion in a busy place. Definitely in the rain forest with the sound of tranquility. " More

By a verified traveler on Sun 23 Jun 2019

Hotel Description

4.5-star luxury resort near Soufriere Volcano

Close to the beach

Within a 5-minute walk of this Soufriere resort, you'll find Windward Islands and Tet Paul Nature Trail. Soufriere Volcano and Fond Doux Estate are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury resort. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like cooked-to-order breakfast and free self parking.

Free WiFi, refrigerators

The 14 guestrooms feature thoughtful touches like bathrobes and slippers, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, balconies or patios, and minibars.

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$370* Per night/room Mar 3 - Mar 4

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Boucan by Hotel Chocolat ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Boucan by Hotel Chocolat

Everyone (3) Couples (1)
4 out of 5
The feeling of seclusion in a busy place. Definitely in the rain forest with the sound of tranquility.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Reservations

Thank you for your review. We are happy to know that your stay with us was amazing and look forward to seeing you in the near future.

4 out of 5
The place feels a little rundown. The staff is mixed: some are very friendly and helpful and others are just rude. For an upscale resort, I expected more.

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 28, 2019 by Reservations

Thank you very much for your feedback. Taken your points on board. We will continue to train our staff in customer service to get everyone to gets to the standard of being helpful and friendly

5 out of 5
This place has got it going on! People are so helpful and nice, room is stylish and comfortable, and the view is right out of a travel magazine. Hoghly reccomend!

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 13, 2019 by Reservations

Thank you for your review. We are happy to know that your stay with us was amazing and look forward to seeing you in the near future.

4 out of 5

Amazing views

Amazing view from the restaurant, but it's a little over priced. The food is good, but very expensive for what it is, and the rooms are all open air, with no AC. It's bearable when it's windy, but I wouldn't want to stay during the summer, especially with all of the mosquitos. Aside from that, it's a very nice place.

Posted by on Feb 12, 2018

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Comment from Hotel Management

Apr 9, 2018 by Reservations

Thank you for your comments. This has been forwarded to our management team, which seeks to improve our guests satisfaction.

About the Boucan by Hotel Chocolat

Location Rabot Estate, Soufriere,

Property Features

Boucan by Hotel Chocolat offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Boucan by Hotel Chocolat. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Soufriere resort.

  • 1 floor
  • 14 guestrooms or units
  • 2 bars or lounges
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar by the pool
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vieux Fort (UVF-Hewanorra Intl.) (31.2 km / 19.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Boucan by Hotel Chocolat offers 14 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Soufriere resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast.

Boucan - Overlooking the pool, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site

Spa Services

CocoaJuvenate has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Boucan Chocolat
  • Boucan Chocolat Soufriere
  • Boucan Hotel Chocolat
  • Boucan Hotel Chocolat Soufriere
  • Chocolat Hotel
  • Hotel Chocolat
  • Boucan By Hotel Chocolat St. Lucia/Soufriere
  • Boucan By Chocolat Soufriere
  • Boucan by Hotel Chocolat Resort
  • Boucan by Hotel Chocolat Soufriere
  • Boucan by Hotel Chocolat Resort Soufriere

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.