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Hotel Description

Hotel near Petit Piton, connected to a shopping center in Soufriere

Beach, shopping nearby

You'll find Petit Piton and Anse Chastanet Beach within 3 miles (5 km) of this Soufriere hotel. Soufriere Drive In Volcano and Jalousie Beach are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle. A terrace, luggage storage, and laundry facilities are also on offer.

Free WiFi, microwaves

The 18 soundproofed guestrooms offer free WiFi and room service. TVs come with cable channels, and other amenities include furnished balconies or patios and microwaves.

Suite (Soufriere)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sea/Piton View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Downtown Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Downtown Hotel

Everyone (1)
3 out of 5

Posted by on Jan 19, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 4, 2020 by Jay

Thanks

Renovations + Closures

This property is closed from October 1 2020 to November 30 2020 (dates subject to change).

Property Features

WiFi is free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Downtown Hotel. Self parking is free. This Soufriere hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2005
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hewanorra Intl. Airport (UVF) (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Downtown Hotel offers 18 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. These individually furnished accommodations include desks. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Soufriere hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Downtown Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Hotel Soufriere
  • Downtown Soufriere
  • Downtown Hotel Soufrière
  • The Downtown Hotel St. Lucia/Soufriere
  • The Downtown Hotel Hotel
  • The Downtown Hotel Soufriere
  • The Downtown Hotel Hotel Soufriere

You should know

  • The Downtown Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.