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"Took 3 requests to get the trash emptied. Staff (front desk, housekeeping, maintenance) did not want to wear masks, and pushed back when asked polite ... " More

By a verified traveler on Wed 28 Apr 2021

Hotel Description

Hotel near Elkhart County Fairgrounds in Goshen

Near the airport

You'll be within 2 miles (3 km) of Elkhart County Fairgrounds and 12 miles (20 km) of The Lerner with a stay here. Michiana Event Center and University of Notre Dame are also in the region.

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A terrace, a garden, and a picnic area are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 72 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, DVD players, and rainfall showerheads.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Jun 1 - Jun 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Inn ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Inn

Everyone (4) Family (1)
3 out of 5
Took 3 requests to get the trash emptied. Staff (front desk, housekeeping, maintenance) did not want to wear masks, and pushed back when asked politely to put them on. I've enjoyed staying here in the past, but this time around they were nowhere near their best.

Posted by on Apr 28, 2021

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3 out of 5
They don't make hotels/motels like this anymore. It was an outdated yet clean and friendly hotel. It was comfortable and served its purpose for being very close to Goshen College where we needed to be for the weekend.

Posted by on Apr 30, 2019

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4 out of 5
The stool was not working in the room to which we were assigned. It took us 15 + minutes to get into a room that worked. The front desk staff person did a very good job in helping us, but at midnight, our patience was stretched a bit.

Posted by , from MI on May 21, 2018

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4 out of 5

Nice place. Reasonable Price

Clean, quiet and reasonably priced. It appears to have been recently renovated. Nice bonus was DVD player in room, and University of Michigan football on the TV. Complimentary breakfast was quite good. So a pretty good experience. A couple very minor negatives. 1.Slow bathroom sink, but I'm sure that will be quickly and easily remedied. 2. We had friends staying at the hotel. We parked in front of their vehicle for about 5 minutes and walked in to talk to them. The office called- insisting our vehicle must be moved IMMEDIATELY. No one else was blocked in. We were going to dinner with the friends. No harm. No sense of humor. Calm down. Not everything is a crisis. :-)

Posted by on Nov 2, 2015

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3 out of 5

Best Western Goshen

Pros: close to family
Cons: Outside appearance, stairwells, balcony
The hotel personnel were very friendly and professional. However, I did not feel we received value for money. The surroundings and stairway was not attractive, the landings looked kind of dumpy. The biggest issue was the room fridge made loud noise- twice it woke us up. We finally pulled it out of the cabinet and set it on the floor to stop the noise. In doing so we discovered a lot of dust and dirt on the top. While the room was clean and did not smell of smoke (which I appreciate as a non smoker) it didn't provide an overall pleasant stay. When some alternative accommodation opened up for us at half the price, we chose to cancel the remaining two nights.

Posted by on Jul 23, 2015

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2 out of 5

Bare Bones

Nothing to see or do in Goshen so if you're looking for a hotel with a nice view of a parking lot this is it. Rooms are dated and our shower had some mildew. Probably could be a few bucks cheaper for what it is.

Posted by on Jul 5, 2015

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Comment from Hotel Management

Jul 8, 2015 by Owner

Hello this is Scott, hotel owner. I am sorry we did not give you the Amish Country Guide that has lots of things to do in Goshen and the surrounding area. I am also sorry about the mildew. I will review this with my housekeeping staff to improve our method for inspecting showers. Thank you for letting me know!

4 out of 5

Hotel was fine

Pros: Free breakfast
Could use a good scrubbing but the location was convenient.

Posted by , from Boston, MA, USA on May 23, 2012

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5 out of 5

Nice hotel and an Amazing free Breakfast

Pros: Free breakfast, Close restaurants, Free Internet
This hotel has been family owned since it first opened. The staff told us the original owner wanted to create a place guest feel welcome at. We were surprised at the selections offered at the morning full breakfast. A very nice hotel with a terrific staff.

Posted by , from East Dundee, IL, USA on Nov 15, 2011

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Comment from Hotel Management

Jun 2, 2015 by Scott-hotel owner

Hello, Jim. I am the son of the original owner and my wife and I thank you for your kind words.

4 out of 5

No rooms available in Elkhart

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
In Elkhart on longterm work assignment. Local RV tradeshow booked many of the hotels, so I ended up in nearby Goshen. Older part of the facility in the back but was pleasently surprised. Pride in ownership, (second generation manager) and the hotal turned out to be just fine. a little dated decor but very clean and comfortable. Plenty of parking and good location off the main road through Goshen.

Posted by , from Indiana, USA on Nov 15, 2011

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2 out of 5

this hotel is not worth the amount we had to pay and is secluded

Cons: Nothing close, Noisy
This Hotel was NOT worth the amount we had to pay. We had stayed the night before in another town and had paid LESS for a hotel that was 10 times better/nicer. There is also nothing around this hotel. Nice places to eat were 10 miles away so we had to eat at the Dairy Queen. The town has several trains that went thru all night and blew their whistles constantly. The room was dark and had the feel of being dirty and outdated. I am mad at myself for having to pay that much for this room but i had booked it online and didn't realize. It also didn't have wifi, I was given a cord at the desk.

Posted by , from Kentucky, USA on Nov 3, 2011

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Inn also features a terrace, a garden, and a picnic area. Self parking is free. This Goshen hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: South Bend Intl. Airport (SBN) (54.3 km / 33.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Inn offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 5 AM to 11 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Goshen
  • Best Western Inn Goshen
  • Best Western Inn Hotel
  • Best Western Inn Goshen
  • Best Western Inn Hotel Goshen

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.