"The layout of the room was good. The pool is small but was also nice. There were a few problems with the room, like a dishwasher that hadn’t drained a ... " More
In shopping district
Within a 15-minute walk of the aparthotel, you'll find Battlefield Mall and Clarke Surgical Center. Mercy Children's Hospital and Mercy Hospital Springfield are also within 2 miles (3 km).
Renovated in 2017
This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A 24-hour business center, a terrace, and a garden are also on offer.
Free WiFi, kitchens
The 80 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, wired internet, and TVs with cable channels.
Jul 10, 2023 by Management
Thank you for your review. I apologize for the dishwasher. I will diffidently get that taking care of. We do hope that you have safe travels and come see us again.
Jun 12, 2023 by Management
Thank you for your review, sorry we did not meet your expectations. We will be working on remodel in the future, please keep us in mind to try us again. Please have safe travels.
May 22, 2023 by Management
Thank you for your review, I will be checking into the matters you listed above. We will be working on some updates, and we will hope to see you in the future.
Nov 30, 2022 by Stephanie
We do apologize for this and the issue has been addressed
Jul 12, 2021 by Catina
Thank you for writing a review! Come back and see us!
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A terrace, a vending machine, and a garden are also featured at Arbor Suites at the Mall. Self parking is free. A complete renovation of Arbor Suites at the Mall was completed in September 2017. This Springfield aparthotel is smoke free.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Arbor Suites at the Mall offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.