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"Couldn’t do veterans discount since I prepaid. Was also told they only gave it now if on government business. Phone didn’t work. Clerk forgot to writ ... " More

By a verified traveler on Mon 16 Sep 2019

Hotel Description

Enjoy the indoor pool at this Springfield hotel

In Springfield

Within 6 miles (10 km) of this Springfield hotel, you'll find Abraham Lincoln Presidential Library and Museum and University of Illinois at Springfield. Lincoln Depot and Lincoln Home National Historic Site are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 140 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$112* Per night/room Aug 23 - Aug 24

Suite (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Springfield, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Springfield, an IHG Hotel

Everyone (5) Couples (1) Family (1)
3 out of 5

Posted by on Jul 11, 2021

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3 out of 5
Couldn’t do veterans discount since I prepaid. Was also told they only gave it now if on government business. Phone didn’t work. Clerk forgot to write down YFI password so had to make another trip to the lobby since the phone didn’t work. No pool at hotel. You could hear people ya liking in the hallway and 2 dogs that barked occasionally. Breakfast was great and the gal running it was terrific!

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Eli Spickard

Thank you for taking the time to share your experience. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 12, 2019 by Eli Spickard

Thank you for staying with us! We hope to see you again soon

1 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Sep 12, 2019 by Eli Spickard

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Hotel was run down. Rooms seemed to be recently remodeled but still had a gross feeling to them.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 23, 2019 by Stephen gm

Thank you for staying with us. our hotel always strives to be the best that we can be please come back and give us another opportunity to serve you with great service at a beautiful hotel Stephen GM

4 out of 5

Nice hotel, but beware of pool situation!

Pros: This hotel was clean, beautifully decorated, and had an excellent breakfast.
Cons: I may have just missed it in the description, but I wish I knew ahead of time about the pool situation.
This was a very nice hotel! It is super clean and appears to be new or newly renovated. The morning breakfast was excellent as well. However, if you are looking for a pool and hot tub, be advised that this hotel shares a pool with the hotel next door, which is a huge conference center. What this means is that that you will have access to a pool and hot tub, but you have to go outside, through an alley, into the neighboring building, and up to the 14th floor to get to it! The other drawback is that because the other hotel is quite large, the pool was very crowded and very loud. On the night of our visit, there was many, many young children! This is not necessarily a bad thing, but if you are looking to relax in a nice hot tub after a long day of travel, this is probably not the best choice. We ended up just skipping the pool all together. If a pool isn't high on your priority list, this is a very nice place to stay!

Posted by on Mar 27, 2017

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Comment from Hotel Management

Mar 29, 2017 by Shane B

Thank you for the kind words regarding your recent trip! However, I'm sorry to hear how busy the pool was during your stay. I'm also sorry to hear of the dissatisfaction with the pool location. While some of our guests like the access to the nice sauna, hot tub, and wonderful view our sister property offers, I understand some guests find it a drawback and for that I apologize. I hope you'll stop in and see us again in the future, as I would love the chance for you to enjoy all our beautiful amenities. Thank you for your time, Shane B - General Manager

5 out of 5

Excellent hotel in every way.

Pros: Everything.
Cons: Nothing
The front desk staff was super accomodating and friendly. The room was clean and pleasant, appreciated the refigerator and microwave and excellent beds. The best feature was the excellent breakfast, great variety, wonderful food and a attendant who was both efficent and super friendly. Also enjoyed the cleaning staff, who were always upbeat and pleasant. Glad we joined the rewards club--Looking forward to our next visit.

Posted by , from Wisconsin on Jul 25, 2016

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Comment from Hotel Management

by Shane B

I'm so glad to hear you enjoyed your stay! We hope we've earned a repeat visit the next time you're in town! Warm regards, Shane B - General Manager

4 out of 5

Nice Hotel!

Pros: Breakfast.
Cons: Pool closed at 10 and the kids wanted to stay longer. Maybe keep the pool open till 11 in the summer.
Location: Restaurants were near by and easy to get to.
Clean, nice hotel. Great breakfast. It was late getting in and everything was easy check in, staff very nice.

Posted by , from Shell Knob, MO on Jun 20, 2016

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Comment from Hotel Management

by Shane B

I'm so glad to hear you enjoyed your stay and our breakfast! I'll pass on the pool recommendation as well! We hope we've earned a repeat visit the next time you're in town! Warm regards, Shane B - General Manager

1 out of 5

BEDBUGS

Was badly bitten on the arm and back by bedbugs. The Hotel manager said that when Orkin checked the room, they found no evidence of bedbugs. However, I have not been bitten in the three weeks since I've been back home. Praying they did not travel home with me.

Posted by , from Glen Ellyn IL on Dec 5, 2013

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4 out of 5

Nice room for the money

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: pool next door
Nice room. Very clean. Kind of strange setup with the hotel next door. The pool is at another hotel next door on the 14th floor - kind of strange but was nice. Breakfast was good.

Posted by , from Carpentersville, IL, USA on Nov 8, 2012

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About the Holiday Inn Express Springfield, an IHG Hotel

Location 3050 S Dirksen Pkwy, Springfield, IL 62703

Property Features

Holiday Inn Express Springfield, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 500 square feet (46 square meters). A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Springfield, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free. This Springfield hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Springfield, IL (SPI-Abraham Lincoln Capital) (19.9 km / 12.4 mi)
  • Train station: Springfield Station (7.6 km / 4.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Springfield, an IHG Hotel offers 140 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's indoor pool is located next door at the Crown Plaza.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per stay, plus a deposit of USD 40 per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per night
  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Springfield
  • Holiday Inn Express Springfield
  • Springfield Holiday Inn Express
  • Holiday Inn Express And Suites - Medical District
  • Holiday Inn Express Springfield Hotel
  • Holiday Inn Express Springfield Hotel Springfield
  • Holiday Inn Springfield
  • Express Springfield, An Ihg
  • Holiday Inn Express Springfield
  • Holiday Inn Express Springfield, an IHG Hotel Hotel
  • Holiday Inn Express Springfield, an IHG Hotel Springfield
  • Holiday Inn Express Springfield, an IHG Hotel Hotel Springfield

You should know

  • Holiday Inn Express Springfield, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.