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4.5 out of 5

"Not a lot going on right around the area, but perfect to visit Amherst/5 Colleges. The room was comfortable, clean, spacious, and the people who work ... " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

3-star aparthotel near Holyoke Mall

Near the airport

Stay at this Holyoke aparthotel and you'll be within 2 miles (3 km) of Holyoke Mall and 6 miles (10 km) of Wistariahurst Museum. Volleyball Hall of Fame is within 6 miles (10 km) and Six Flags New England is within 12 miles (20 km).

Renovated in 2017

This aparthotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, kitchens

The 114 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with satellite channels, and other amenities include free WiFi and sofa beds.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$127* Per night/room Dec 23 - Dec 24

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Premium Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Holyoke-Springfield/North ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Holyoke-Springfield/North

Everyone (5) Couples (1) Family (2)
5 out of 5
Not a lot going on right around the area, but perfect to visit Amherst/5 Colleges. The room was comfortable, clean, spacious, and the people who worked at the hotel were terrific. Marcus at the Front Desk, Keila at breakfast, Marice at the executive help desk, Ciester the GM and Susan at DOS were all incredibly helpful, polite, professional and terrific, not just with us but with all the guests.

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Sep 4, 2020

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3 out of 5

Posted by on Mar 8, 2020

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3 out of 5
The front desk staff was nice and helpful. The bathroom wasn’t clean properly. Body hair from the previous clients were all over the bath and toilet, extremely disappointing.

Posted by on Feb 20, 2020

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5 out of 5
Very clean, very nice decor. Room was perfect and comfortable

Posted by on Mar 17, 2019

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3 out of 5
Overall great and clean hotel. The hair dryer sparked and stopped working while I was using it. The shower head kept falling down as well. The staff we friendly and attentive, but the old equipment made me have to give this hotel a lower rating. They do have a very nice green area outside for pets!

Posted by on Aug 14, 2016

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5 out of 5

Great Location

The hotel is clean.good breakfast to get a day started. They have HH during the week which is nice for out of state people to gather and share experiences. The amenities pool.gym were clean had clean towels for the guests,basketball court,freeWF. I grew up in Holyoke so I didn't need the brochures they had but they were plentiful and informative. Exceptional value for the money. Will definitely stay there again.

Posted by , from B on Oct 20, 2015

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5 out of 5
Everything was great. Breakfast was excellent. All the facilities were clean and comfortable.

Posted by , from hudson,OH on Sep 14, 2015

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5 out of 5

Great Hotel Stay!

This was a great find for the price. The staff was very friendly. The hotel was in a convenient location near the freeway. The rooms were very spacious and clean. They served a nice breakfast spread that included hot entree and was free. They had a nice workout area and an indoor pool. There were 2 shopping malls within a 5 minute drive. This was definitely a good choice for us.

Posted by on Oct 6, 2011

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5 out of 5

Excellent!

Pros: Free breakfast, Free Internet
Cons: Nothing close
First-class accommodations. Room was spacious and very clean. Staff was courteous and helpful. Free hot breakfast was above average.

Posted by , from Richmond, VA on Feb 8, 2011

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About the Homewood Suites by Hilton Holyoke-Springfield/North

Location 375 Whitney Ave, Holyoke, MA 01040

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this aparthotel measures 648 square feet (60 square meters). A free area shuttle within 5 mi is available. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Homewood Suites by Hilton Holyoke-Springfield/North was completed in June 2017. This 3-star Holyoke aparthotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 648 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2006
  • To-go breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Holyoke Station (7.7 km / 4.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Holyoke aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0010261370

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is C0010261370. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0010261370
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Holyoke-Springfield/North
  • Homewood Suites Hilton Hotel Holyoke-Springfield/North
  • Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
  • Homewood Suites Hilton Holyoke-Springfield/North Hotel
  • Homewood Suites Hilton Holyoke-Springfield/North Holyoke
  • Homewood Suites by Hilton Holyoke Springfield/North
  • wood Suites Hilton HolyokeSpr
  • Homewood Suites by Hilton Holyoke Springfield/North
  • Homewood Suites by Hilton Holyoke-Springfield/North Holyoke
  • Homewood Suites by Hilton Holyoke-Springfield/North Aparthotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.