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"Cost to stay was reasonable. Room was comfy, and the television and program selection was better than many other places we've been to before. All ch ... " More

By a verified traveler on Wed 14 Dec 2022

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Hotel Description

Enjoy the free WiFi at this West Springfield motel

In West Springfield

You'll be within half a mile (1 km) of Connecticut River and 2 miles (3 km) of Olympia Ice Center with a stay here. Q Pin 2's and Holyoke Mall are also within 2 miles (3 km).

Free perks

This motel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Feb 26 - Feb 27

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Super 8 by Wyndham West Springfield/Route 5 ratings based on 23 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Super 8 by Wyndham West Springfield/Route 5

Everyone (13) Couples (4) Family (1)
4 out of 5
Cost to stay was reasonable. Room was comfy, and the television and program selection was better than many other places we've been to before. All channels were amazingly clear, and plenty of selections. My only issue would be that the cleaning practices need improvement. Floor was not vacuumed and when we plugged our phone charger in behind nightstand, there were dead mice behind it. I moved the stand to pick up the mouse, and it was clear to see that behind the bed headboard, and all furniture, that no cleaning had been done in a very long time. Thick dust and hair, and cobwebs turned me off. The bed skirt was nasty. I don't think that bed skirts should be used anymore especially with all the covid issues. Bedding makes contact with all who sleep here, capturing all the dust and dirt as they don't launder the bed skirts, and you are basically sleeping with anybody who has been there. Most motels in my area have stopped using bed skirts, and also don't have box springs any more. Most have a solid platform that the mattress is set on. The mattress is also covered with a protective bag that can be laundered periodically, and being solid, there is no way for dirt and stuff to get under the bed. Would also be best to have the bottom sheets be fitted, as we could not keep sheets from letting us get exposed to the mattress. With all the crud under the bed and behind the headboard, I kept finding clumps of dark brown dust getting onto sheets as they couldn't stay tucked

Posted by on Dec 14, 2022

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1 out of 5
The hotel looked nothing like the pics. Homeless people in lobby and parking lot. Room reaked of smoke. Bathroom was dirty, pillows smelled like body odor.I would have walked out but had my grandson, too late to find another room. Room was prepaid. I paid $260 for 2 nights. Would like some kind of comp or refund.

Posted by on Sep 27, 2022

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4 out of 5

Posted by on Sep 7, 2022

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5 out of 5

Posted by on Nov 13, 2021

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4 out of 5
The Bad was very comfortable.

Posted by on Oct 10, 2021

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4 out of 5
It was fine for what we needed

Posted by on Sep 26, 2021

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1 out of 5
Glass all over the parking lot. A large group of young people congregating in the parking lot, drinking, smoking, breaking bottles against the wall. I did not feel comfortable or safe at all. Nor for my vehicle.

Posted by on Aug 21, 2021

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3 out of 5

Posted by on Aug 15, 2021

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3 out of 5
Friendly staff. Clean bed and bathroom! I think all of the carpets need to be replaced. Smelly!

Posted by on Jul 14, 2021

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4 out of 5
Nothing unique. Side entry door didn't seem safe. No lighting. Secluded.

Posted by on Oct 23, 2019

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About the Super 8 by Wyndham West Springfield/Route 5

Location 1500 Riverdale Street, West Springfield, MA 01089

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Super 8 by Wyndham West Springfield/Route 5 also features coffee/tea in a common area and RV/bus/truck parking. Free self parking is available. Smoking is allowed in designated areas at this West Springfield motel.

  • 62 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Springfield Union Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham West Springfield/Route 5 offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Super 8 by Wyndham West Springfield/Route 5

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0000593250

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0000593250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • State tax ID - C0000593250
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Route 5
  • Super 8 West Springfield
  • Super 8 West Springfield Route 5 Motel
  • Super 8 Route 5 Motel
  • Super 8 West Springfield Route 5
  • Super 8 West Springfield / Route 5 Hotel West Springfield
  • Super Eight West Springfield
  • West Springfield Super 8
  • West Springfield Super Eight
  • Super 8 Wyndham West Springfield/Route 5 Motel
  • Super 8 Wyndham Springfield/Route 5 Motel
  • Super 8 Wyndham West Springfield/Route 5
  • Super 8 Wyndham Springfield/Route 5
  • Super 8 Route 5 West Springfield
  • Super 8 West Springfield / Route 5
  • Super 8 Route 5 West Springfi
  • Super 8 by Wyndham West Springfield/Route 5 Motel
  • Super 8 by Wyndham West Springfield/Route 5 West Springfield

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.