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4.1 out of 5

"They were short staff like every one else . They lady over house keeping and taking care of breakfast was wonderful. Pool was clean, room were clean. ... " More

By a verified traveler on Thu 16 Jun 2022

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Hotel Description

Enjoy the indoor pool at this St. Augustine hotel

In shopping district

You'll find St. Augustine Premium Outlets and Adventure Landing within 2 miles (3 km) of this hotel. Royal St. Augustine Golf and Country Club and Old Florida Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Dec 5 - Dec 6

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible (Comm, Mobil)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel

Everyone (7) Couples (1) Family (7)
2 out of 5
1st room smelled. 2nd room had no soap, stained toilet seat, tub didnt drain, and other issues. Called Holiday Inn. Said they would have the GM call me at 900 the next AM. That 2.5 hours ago. Upon checking out, i asked the front desk about my concerns. He knew nothing about it and said the manager was off today. We will wait to see if they call.

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 11, 2022 by Owner

Hello MP Brigman! Thank you for taking the time to leave us your feedback. We sincerely apologize for experience you had during your stay with us. It is never our intention to disappoint a guest. We will reach out to you directly to address your stay with us.

5 out of 5
They were short staff like every one else . They lady over house keeping and taking care of breakfast was wonderful. Pool was clean, room were clean. Been here before and will look forward to coming back next year and years to come.

Posted by on Jun 16, 2022

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Comment from Hotel Management

Jun 21, 2022 by FD

Thank you for your feedback.

3 out of 5
Front desk staff are very courteous but the seemingly understaffed crew make the service too slow.

Posted by on Dec 19, 2021

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5 out of 5
Exceptional customer service, super quiet, very clean, and really on top of things with their breakfast service.

Posted by on Oct 24, 2021

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5 out of 5
The front desk staff were super nice and the overall cleanliness of the facility was great. The breakfast buffet surpassed my expectations and having fresh pancakes made right in front of you within a couple of minutes was novel for a hotel. Really enjoyed our stay and will likely be back in the future!!

Posted by on Oct 4, 2021

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4 out of 5

Posted by on Sep 26, 2021

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3 out of 5
Access to shopping areas, interstate and attracrion

Posted by on Sep 6, 2021

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3 out of 5
Check in itself was fine. I was put in a room right beside the stairwell which was a problem because this hotel apparently thought it would be okay to have a very loud generator going on and off all night; the generator was in the stairwell. Seriously? The pillows in the bed were like resting my head in blocks of cement, extremely uncomfortable.

Posted by , from Sarasota Florida on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Angie Perry GM

Thank you for your feedback Diane. I am sorry that you did not like the room due to the noise. Did you notify the front desk? We could have moved your room to somewhere quieter. If you had mentioned the pillows, they could have been switched as well. I am so sorry for your experience as this is not the norm. Thank you for staying with us.

5 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 24, 2019 by Angie Perry GM

Thank you!

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Angie Perry GM

Thank you!

About the Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel

Location 2300 State Road 16, St. Augustine, FL 32084

Property Features

Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This St. Augustine hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • HD television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel SAINT AUGUSTINE NORTH
  • Holiday Inn Express SAINT AUGUSTINE NORTH
  • Holiday Inn Express Hotel Saint
  • Holiday Inn Express Saint
  • Holiday Inn Express Hotel And Suites Saint Augustine North
  • Holiday Inn Express Hotel Suites SAINT AUGUSTINE NORTH
  • Inn Express Hotel Saint
  • Holiday Inn Express Hotel Suites Saint Augustine North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.