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Hilton St. Louis Downtown at the Arch

4-star property
400 Olive St, St. Louis, MO 1-855-201-7819
4.5 out of 5
Wonderful!
See all 4 travelocity Reviews

"I want to express my most sincere gratitude for the staff. Our first night, it was warm in our room. In the morning it was 81° in the room, and certai ... " More

By a verified traveler on Mon 08 May 2023

Points Of Interest

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Hotel Description

4-star hotel near Gateway Arch

Heart of St. Louis

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Dome at America’s Center and America's Center Convention Complex are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Self parking, express check-out, and a computer station are also offered.

Room, 1 King Bed, Accessible (Roll-in shower and hearing accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Oct 8 - Oct 9

Room, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub (Hearing accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, High Floor, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Pennywell St.Louis Downtown, a Hilton Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Pennywell St.Louis Downtown, a Hilton Hotel

Everyone (2) Family (2)
3 out of 5

Posted by on Aug 10, 2023

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Comment from Hotel Management

Aug 14, 2023 by Hotel Management

Thank you for taking the time to share your rating with us, Chuck. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

5 out of 5
Very nice

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 14, 2023 by Alex Cass-Assistant General Manager

Dear Julie,Thanks so much for the awesome review! I am so glad you enjoyed your visit to The Pennywell! Please tell your friends and come back and see us soon!Best,Alex Cass-Assistant General Manager

5 out of 5
I want to express my most sincere gratitude for the staff. Our first night, it was warm in our room. In the morning it was 81° in the room, and certainly hotter in the bathroom. I let the staff know before we were out all day. When we came back from dinner, there was a new room key in our room, for us to move 1 room down. It was already nice and cool and super convenient for us to move. Thank you!

Posted by on May 8, 2023

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Comment from Hotel Management

May 8, 2023 by Hotel Management

Thank you for sharing your feedback with us, Jennifer! While we're disappointed to learn of the issues you experienced upon arrival, we're glad to know that our team was able to provide a quick resolution. We truly appreciate your comments as we're always looking for opportunities to improve our guest experience. We hope to welcome you back to our hotel again soon!

5 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 27, 2023 by Alex Cass-Assistant General Manager

Dear Walter,Thanks so much for taking the time to write to us and let us know that you enjoyed your stay! Hopefully we will see you again soon!

About the Hilton St. Louis Downtown at the Arch

Location 400 Olive St, St. Louis, MO 63102

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 5113 square feet (475 square meters) and includes conference space. The business-friendly The Pennywell St.Louis Downtown, a Hilton Hotel also features a fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee.

  • 1 building
  • 195 guestrooms or units
  • 7 levels
  • 5113 sq ft of conference space
  • 475 sq m of conference space
  • Built in 2005
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: St. Louis Gateway Station (1.8 km / 1.1 mi)
  • Metro station: Convention Center Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Pennywell St.Louis Downtown, a Hilton Hotel offers 195 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Pennydrop Bar + Kitchen - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–30 per person
  • Fee for in-room wireless Internet: USD 16.95 per night (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 45 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Arch Hotel St. Louis Downtown
  • Hilton St. Louis Downtown
  • Hilton St. Louis Downtown Arch
  • St. Louis Downtown Hilton
  • Hilton St. Louis Downtown Arch Hotel
  • Hilton Arch Hotel
  • Hilton Arch
  • Hilton St. Louis Downtown at the Arch
  • The Pennywell St.Louis Downtown a Hilton Hotel
  • The Pennywell St.Louis Downtown, a Hilton Hotel Hotel
  • The Pennywell St.Louis Downtown, a Hilton Hotel St. Louis
  • The Pennywell St.Louis Downtown, a Hilton Hotel Hotel St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.