- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
Front desk staff particularly at night need a lesson in customer service. Very rude and made me feel as though i wss inconveniencing him.
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Located in St. Louis, Hilton St. Louis Downtown at the Arch is in the city center and near a metro station. City Museum and Fox Theater are cultural highlights, and some of the area's notable landmarks include Gateway Arch and Anheuser-Busch Brewery. Looking to enjoy an event or a game? See what's going on at Dome at America’s Center or Busch Stadium. Our guests appreciate the hotel's central location.
The rooms were not up to par for being a Hilton. Rooms were small and bed was hard as a rock. Pillows weren’t supportive and the bed didn’t even have a fitted sheet. It was just a top sheet tucked in... every morning I had to fix it because I would rip it off in the middle of the night.