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"They have the audacity to charge someone for a dissabled parking spot 11.00 dollar. They should never charge for parking and if they do it should be 5 ... " More

By a verified traveler on Sat 19 Sep 2020

Hotel Description

3-star Art Deco hotel near Forest Park

In entertainment district

Within a 15-minute walk of this Central West End hotel, you'll find Forest Park and Barnes Jewish Hospital. Also, St. Louis Children's Hospital is within half a mile (1 km) and St. Louis University is within 2 miles (3 km).

Free breakfast

A fitness center, self parking, and free newspapers are featured at this hotel. Enjoy the free buffet breakfast each morning. Business travelers can take advantage of the 24-hour business center.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 127 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include iPod docks, premium bedding, and free weekday newspapers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Mar 28 - Mar 29

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express St Louis - Central West End ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express St Louis - Central West End

Everyone (6) Couples (2) Family (8)
3 out of 5
They have the audacity to charge someone for a dissabled parking spot 11.00 dollar. They should never charge for parking and if they do it should be 5.00 dollars.

Posted by , from Virginia on Sep 19, 2020

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4 out of 5
As they are going through a renovation, there was a lot of construction going on. But our room was modern, clean & perfect for an overnight stay. The front desk staff was friendly upon our late arrival & even greeted me by name as I approached the desk. After the remodel, I’m sure the place is going to be beautiful.

Posted by on Jun 25, 2020

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3 out of 5
It's close to Forest Park. There's limited parking.

Posted by on Jan 11, 2020

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1 out of 5
They were renovating. Had to go outside to get to your room. The hall and room smelled. The carpet was badly stained. The room was disgusting. The garage was unusable because it was filled with equipment but was still charged $10. I would like a refund.

Posted by on Oct 13, 2019

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5 out of 5

Posted by on Sep 21, 2019

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4 out of 5
Initial room keys did not work. Had to go back to the lobby to get replacement keys.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by David N

Thank you for choosing to stay with us. We truly appreciate you business. Although we are undergoing renovation we will like for you to come back and stay with us again. You can reach out to me personally, the Front Office Manager!

2 out of 5
Would’ve been nice to know about the remodeling... Wasn’t that bad of a place after finally getting a room that the keycards worked at the door. Front desk staff was rude at first until speaking to manager then the issue was resolved and the staff was excellent but as far as staying here again doubtful seems to be a safe area but would probably look for another hotel this Holiday Inn really let me down

Posted by on Jul 23, 2019

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3 out of 5
Good location for us. A bit worn but fine for one night.

Posted by on Jun 30, 2019

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4 out of 5
close to the hospital that I needed to be at, dislikes would be limited parking

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 8, 2019 by Dani

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

5 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 2, 2019 by Hotel Management

Thanks for staying with us!

About the Holiday Inn Express St Louis - Central West End

Location 4630 Lindell, St. Louis, MO 63108

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A 24-hour business center and a meeting room are available. Event space at this hotel measures 225 square feet (21 square meters). The business-friendly Holiday Inn Express St Louis - Central West End also features a fitness center, a garden, and a picnic area. For a fee, parking is available. This 3-star St. Louis hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 3 levels
  • 225 sq ft of conference space
  • 21 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lambert-St. Louis International Airport (STL) (24.6 km / 15.3 mi)
  • Train station: St. Louis Gateway Station (7.5 km / 4.7 mi)
  • Metro station: Central West End Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express St Louis - Central West End offers 127 accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 50.00 per stay)
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Central West End
  • Comfort Inn Central West End Hotel St. Louis
  • Comfort Inn Central West End St. Louis
  • Holiday Inn Express St Louis Central West End Hotel
  • Holiday Inn Express St Central West End Hotel
  • Holiday Inn Express St Louis Central West End
  • Holiday Inn Express St Central West End
  • Holiday Inn Express St Louis - Central West End Hotel
  • Holiday Inn Express St Louis - Central West End St. Louis
  • Holiday Inn Express St Louis - Central West End Hotel St. Louis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.