We chose this hotel over another one that we had previously stayed at because it had a pool. We paid an extra hundred dollars so the kids could swim in the pool. We were disappointed to find that the pool was closed. This was a major amenity for our family and the reason why we chose the Holiday Inn. The liner was broke and being repaired. When I ask the front desk the young lady there quickly repeated herself three times it's posted on the website I tried to talk it's posted on the website I tried to talk it's posted on the website. Could have been handled differently.