First off, we were extremely pleased with the management of the booking. We were given clear instructions to check in, and everything was handled smoothly by the property managers.
Where we had an issue was with the condition of the apartment. There was a leak in the bathroom and puddles of water when we first arrived. Overnight a major leak appeared in the bedroom, and as my husband had carelessly dropped his clothes on the floor they were soaking wet. Fortunately there was a dryer in the apartment or we would have been in dire straits.
The window blinds were in disrepair, with several slats actually removed and lying on the window sill. Basically no privacy or light obstruction for sleeping.
There was a wireless router in the unit and we had adequate instructions to log in, but the router itself was not connected to the internet.
All I can say is that for the reduced price that we paid booking through Hotels.com this was adequate, but hardly wonderful or outstanding.