"Elevator is sketchy, the floors are dirty, couch in the room stained, curtains had stains, door had crusty stuff all over it. " More
In suburbs
You'll find Arnold Historical Society & Museum and Mastodon State Historic Site within 3 miles (5 km) of this hotel. BounceU of St. Louis and Mississippi River are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, laundry facilities, and free newspapers are also on offer.
Dec 28, 2023 by Manager
Hello Jessica, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused during your visit. We appreciate your valuable input and will make sure to address your concerns with the respective departments involved. Please feel free to contact our management team directly with any further details or inquiries.
Sep 26, 2023 by Manager
Hello Michael ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Aug 19, 2023 by Manager
Hello Kathy,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Apr 22, 2023 by Manager
Hello Becky,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
May 5, 2022 by Manager
Hello Chris, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Sep 9, 2021 by Manager
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Sep 5, 2021 by Manager
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. We hope to see you again in the future. Thank you for your valuable business.
Feb 3, 2020 by Manager
Thank you for taking the time to write this review and share your experience. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It's rewarding to learn that we exceeded your expectations with the cleanliness of our bathrooms. Nevertheless, we sincerely do apologize for the series of inconveniences that you encountered. Please know that your voice is important to us and we will use this to improve our services to serve our guests better. We hope to see you again someday and to transform your opinion of our hotel and service.
Jan 25, 2020 by Manager
Thank you for taking the time to share your comments regarding our staff and comments about our front desk. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Dec 19, 2019 by Manager
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Quality Inn & Suites Arnold - St Louis offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Quality Inn & Suites Arnold - St Louis also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Quality Inn & Suites Arnold - St Louis offers 71 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.