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"Very comfortable, in the center of the City, close to everything. " More

By a verified traveler on Sun 24 Dec 2017

Hotel Description

3.5-star hotel near Enterprise Center

Downtown St. Louis stay

A stay at this Downtown St. Louis hotel places you steps from Enterprise Center and within a 10-minute walk of Busch Stadium. City Museum and America's Center Convention Complex are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Free Internet, cable TV

The 288 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and room service. Other amenities include premium bedding, video-game consoles, and hair dryers.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Nov 24 - Nov 25

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Red Lion Hotel St. Louis ratings based on 99 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Lion Hotel St. Louis

Everyone (42) Couples (4) Family (13)
3 out of 5

Posted by on Oct 8, 2019

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3 out of 5
The convenience to the Trolley and train was great. The hallway on our floor very stained and unclean. Carpeting was rippled was caused a tripping problem. The Hotel Concierge was great and very helpful. As was the cashier in the Coffee Shop when we were discussing how to get to the ballpark. Overall, I would say this Hotel was OK, but needs some upgrading.

Posted by , from Chicago, IL on Oct 1, 2019

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1 out of 5
My room and the bathroom had blood all through it from a prior guest. The hotel did nothing to clean the room, nor to change us to another room. The hotel also charged us twice by mistake, once for a value more than twice the room rate.

Posted by on Aug 5, 2019

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4 out of 5
I liked that part of it was condos, did not know that. It was a very nice building. I didn't like that I didn't book the place for the other two days I was in town for my vacation. Would recommend it definitely.

Posted by on Aug 3, 2019

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1 out of 5
We did not stay on arrival we found that our two queen beds had been changed to a king and hide a couch. We were offered two roll away beds and a discount on room. This room had been booked 6 months in advance and I felt this was not acceptable for four adults with such reservation they were over booked and the air conditioning was out in several rooms. We stay two or three times a year there for closeness to ball park not because of the quality won't stay again.

Posted by on Jul 28, 2019

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5 out of 5

Posted by on Jul 27, 2019

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4 out of 5
Location Location Location Staff was friendly helpful and knowledgeable

Posted by on Jul 18, 2019

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3 out of 5
I was very dissatisfied by the constant "ding" sounds emitting from the elevators in the center of the building, which could be loudly heard in the southern half of the building every time they passed a floor. Thank you for placing me in the northern half of the building where they could not be heard, but I suggest that management rectify the problem for the comfort of future guests.

Posted by on Jul 18, 2019

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1 out of 5
The hotel is old and filthy. It really needs an upgrade. I moved rooms 3 times because the air conditioner or door didn’t work. There was only 1 working elevator that worked the entire time. Another elevator broke with 5 teenagers stuck in it. I also had to pay to park my car. It was a horrible experience and I’m not sure I will ever stay here again.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 13, 2019 by Guest Relations

Though we were delighted to welcome you in during your time here in St. Louis, we deeply regret your disappointment with your overall experience. We are so sorry you had to change rooms more than once due to the AC or door, and we have asked maintenance to make the needed repairs for the benefit of our future guests. The elevator is also being serviced. We know that we can do much better than what was demonstrated, and we ask for another chance to prove it to you.

1 out of 5

Posted by on Jul 7, 2019

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About the Red Lion Hotel St. Louis

Location 400 S 14th St, St. Louis, MO 63103

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 29999 square feet (2787 square meters). An indoor pool, a terrace, and gift shops/newsstands are also featured at the business-friendly Red Lion Hotel St. Louis. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star St. Louis hotel.

  • 288 guestrooms or units
  • 13 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (28.6 km / 17.8 mi)
  • Train station: St. Louis Gateway Station (0.7 km / 0.5 mi)
  • Metro station: Stadium Station (0.7 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Red Lion Hotel St. Louis offers 288 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Bistro 14 - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per stay
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion St. Louis
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  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion St. Louis
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  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
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  • Sheraton St. Louis City Center Hotel Suites
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.