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"Hotel under renovation. Warm welcoming staff very friendly and helpful. View from the room was poor. " More

By a verified traveler on Tue 18 Dec 2018

Hotel Description

4-star hotel near America's Center Convention Complex

Central St. Louis getaway

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find America's Center Convention Complex and Busch Stadium. Dome at America’s Center and City Museum are also within half a mile (1 km).

Business services

A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and dry cleaning. Business travelers can take advantage of the 24-hour business center. Luggage storage and a safe deposit box are also provided.

Free WiFi, flat-screen TVs

The 96 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include hair dryers, phones, and ironing boards.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Le Meridien St. Louis Downtown ratings based on 21 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Le Meridien St. Louis Downtown

Everyone (21)
3 out of 5

Posted by on Jan 4, 2019

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3 out of 5
Hotel under renovation. Warm welcoming staff very friendly and helpful. View from the room was poor.

Posted by on Dec 18, 2018

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1 out of 5

Hotel in downtown

Pros: Nothing!!!
Cons: No
It was a terrible experience I ever had. The hotel doesn't have even one-star quality, but Travelocity gave 4 stars when I made a reservation. Breakfast was served in the literality broken restaurant and ceiling in the lobby was broken. It is not supposed to be opened.

Posted by on Jul 8, 2018

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1 out of 5

Travelocity 4 Star is a 2 Star at Best

We spent 2 nights at this hotel because all the name brand hotels in St. Louis were booked for a convention. Travelocity had it as a 4 star. The price was high, $250 per night. We arrived about 9:00 p.m. The desk clerk was a manager. He seemed to be the only person working in a 300 room hotel. He put us in the weirdest suite I have ever stayed in. It had a huge sitting area with chairs with broken arms, trash that had not been cleaned, a dining table and a kitchen. Then, it had two small rooms off that suite area. This set up was uncomfortable for me and my female employee and the look was shabby. The rooms were the kicker. The toilet in her room ran all night and the shower was broken in mine the next morning. Then, when we returned from work that evening, the air was out in my room. At 6:00 p.m. they said they had no maintenance staff. I had to change rooms. I spent over $1000 for 2 nights and felt like it might have been worth $100 a night. I asked for the manager when I checked out, but they never showed. The front desk said they had just been bought by Marriott and would be renovating while still in use. The desk clerks clearly knew it was substandard and were used to complaints. STAY AWAY!!!!

Posted by , from Dallas on May 10, 2018

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2 out of 5

Probably not again.

Breakfast was pretty much wiped out by 8 am and didn’t look like any one was working in the area. Be warned STL Fire Department is around the corner so expect to hear sirens... Expensive for the accomodations. I will say the staff at front desk was friendly.

Posted by , from midwest on Mar 29, 2018

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1 out of 5
Hotel staff was friendly, although they were on the phone the whole time checking us in so we never got information about the hotel or anything we needed to know. The lobby was nice af first glance. Until you look up and see the roof leaking and holes all in it. The room was absolutely terrible, it looked like they didn’t even have cleaning service. The bathroom floors weren’t cleaned, nor was the carpet. The tub was disgusting and peeling and i refused to shower in it. Overall, the room looked like trash and i felt so uncomfortable in the room. Everything felt/looked dirty. **THE ONLINE PICTURES LOOK NOTHING LIKE THE HOTEL** DO NOT STAY HERE!!!!!!!!!

Posted by on Mar 19, 2018

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1 out of 5

Stay Elsewhere. Dirty, Run Down, Not full service

Pros: Nothing.
Cons: Cleanliness, services offered, overall refreshing of the hotel, clean sheets, clean rooms
Location: Location was OK - nothing was close by, it was about a 20 minute walk to Busch Stadium and more interesting parts of the city.
This hotel was misrepresented. It was run down, dirty, and overall dingy. We were in town for 3 days, and thankfully, we didn't spend much time in the actual hotel. On their online photos, the hotel looks clean and elegant. That couldn't be further from the truth. stains on bed sheets and bed skirts, in the bathtub, torn curtains, broken blinds, "sticky" chairs and benches, and significant damage to furniture. There was no store off of the lobby, no vending machines, and the bar / restaurant was never open. The staff was OK, but this hotel, whether it is in transition or whatever, was just gross. I would STRONGLY recommend staying somewhere else.

Posted by , from Minneapolis on Oct 2, 2017

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Comment from Hotel Management

Oct 7, 2017 by Trina Gardner-Assistant General Manager

Dear Valued Majestic Guest Matt, Thanks for taking time out your busy schedule to rate and review our hotel. Matt ,there are several restaurants with in blocks of the hotel. There is a vending on the first floor off the lobby of the hotel. Matt it is only a 13 minute walk from the hotel to the stadium . I am made that walk on several occasions. We will be renovating the hotel later this fall to a full service 5 star property . Hope you come back and check us out. Kind Regards, Trina Gardner Assistant General Manager

1 out of 5

Disgusting

Pictures are airbrushed. Wall paper coming off walls. Furniture stained. Bathroom not pleasant at all!!! And the hotel smell is terrible! And only one elevator worked! Not a 4star hotel!!! Motel six much nicer!

Posted by on Aug 9, 2017

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Comment from Hotel Management

Aug 19, 2017 by Trina Gardner

Dear Valued Majestic Guest, Thank you for taking the time out to give a review of out hotel. We sincerely apologize for the terrible experience that you had here at the hotel. We are in the beginning stages of renovating the hotel so hopefully we can get you back here soon. Kind Regards, Trina Gardner Asst. General Manager

5 out of 5

Not your mainstream/ hotel chain environment

Room was beautiful & clean. Parking lot was a challenge for larger vehicles, however pay parking right across the street. Breakfast was complimentary & wonderful. Exceeded expectations & was 2 blocks from Scott Trade Center. Well lit area & felt safe

Posted by on Jun 19, 2017

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1 out of 5

Classic style not well kept

Room was musty and not very clean. Bed was not very comfortable. We checked in and went to the room and unfortunately the room was not in the best condition. Toilet let out a high pitch squeal when flushed. We grabbed our things and checked right back out and was able to get accomodations on the spot somewhere else.

Posted by , from Jefferson City, MO on May 28, 2017

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Comment from Hotel Management

May 30, 2017 by Trina Gardner-Assistant General Manager

Dear Valued Majestic guest JC Guy, Thank you for taking the time to post a review of your stay at the Hotel. We appreciate and value our guest feedback, and were disappointed to hear that we failed to meet your service and product expectations. We apologize for any inconveniences experienced due to these issues and have addressed them with Management for corrective action. Thank you for being our guest. Kind Regards, Trina Gardner Assistant General Manager

About the Le Meridien St. Louis Downtown

Location 1019 Pine St, St. Louis, MO 63101

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Le Meridien St. Louis Downtown also features a 24-hour fitness center, dry cleaning/laundry services, and a front desk safe. This 4-star St. Louis hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lambert-St. Louis International Airport (STL) (23.4 km / 14.5 mi)
  • Train station: St. Louis Gateway Station (1.5 km / 0.9 mi)
  • Metro station: 8th and Pine Station (0.2 km / 0.1 mi)

Room Amenities

Le Meridien St. Louis Downtown offers 96 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per day (200 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Majestic
  • Omni Majestic Hotel
  • Omni Majestic Hotel St. Louis
  • Omni Majestic St. Louis
  • Hotel Majestic St. Louis
  • Majestic St. Louis
  • The Hotel Majestic St. Louis
  • Le Meridien St Louis St Louis
  • Le Meridien St. Louis Downtown Hotel
  • Le Meridien St. Louis Downtown St. Louis
  • Le Meridien St. Louis Downtown Hotel St. Louis
  • Le Meridien Marriot St. Louis Downtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.