- Liked: Staff & service, room comfort
- Disliked: Cleanliness
Facility is nice, staff is nice, cleanliness was very poor. I would not write review if was contacted as they said they would. First room there was hair all over bathroom, urine on toilet lid, and sitting in rim of lid. Feces on front of toilet tank and seat. Moved to new room. Some hair in bathroom, feces on front of toilet. White sheet had balled up black balls stuck to it, felt like laying on crumbs. Refrigerator and microwave were unplugged, plugged them in and refrigerator did not work. Called desk and was offered another room again. Declined cause we had already cleaned up bathroom and it was 10 at night. Went to showers and close curtain and there was feces on the shower curtain. There was splatters of stuff on the wall in several places. Pool was green and hot tub bubbles had brown film. Staff was very nice, we were told to discuss with managers. They were not there before check out time. We were told they would call and did not. Had we received a call I would not leave a poor review. They have a nice facility but housekeeping is not keeping rooms clean.