2/10 Terrible
Hasan
Business traveler
Jan 18, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude manager and I mean very rude and obnoxious. First, on check in they sprung a 100 dollar cash requirement and it had to be cash. That took four hours to resolve. But the front staff lady, Sharon, and I worked it out. Sharon was fine. She gave me a coupon code for weekly discount when I asked her about weekly from Craigslist.
The next morning a sullen manager showed up at the door asking for checkout at 10 am. I said I'll come down and pay. I went down there to pay and showed her the coupon and she said she would not honor it because i had already checked in. I said Expedia checked me in for one night. She said that I had once checked in so no longer valid. I told her Sharon checked me in and gave me the coupon for tomorow. The manager just said Sharon does not know what she is doing. Well...I did not hire her. She did. Then the manager started telling me how rude I was the night before when I spent four hours trying to get Expedia to fix the 100 dollar cash requirement. I told her I wasn't rude just stating facts. She said you were rude and I am going to call the police. I told her to go ahead and call the police. She wanted me out right now. This was at 10 am. Told her to do whatever she wanted. Next thing, I go back up to my room to checkout and the cops showed up with the typical you need to leave attitude. Told me I was trespassing. Told them I was not trespassing since I was paid up. They refused to give me a refund and said I'd have to get that on my own,
Hasan
Stayed 1 night in Jan 2024