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Hotel Description

Family-friendly 5-star hotel near Great Gostiny Dvor

Central St. Petersburg getaway

With a stay at this St. Petersburg City Centre hotel, you'll be steps from St. Petersburg Philharmonia and Mikhailovsky Theatre. Russian Museum and Great Gostiny Dvor are also within half a mile (1 km).

Renovated in 2018

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and train station pick-up service. You'll appreciate the 24-hour gym, bar/lounge, and laundry facilities.

Free WiFi, plasma TVs

The 266 soundproofed guestrooms offer free WiFi and 24-hour room service. Thoughtful touches include free minibar items and espresso makers, while sitting areas and coffee/tea makers provide the conveniences of home. Change of towels is available on request.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$144* Per night/room Jan 21 - Jan 22

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Lissitzsky)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite (Junior, Rodchenko)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hotel Europe, A Belmond Hotel, St Petersburg ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Europe, A Belmond Hotel, St Petersburg

Everyone (1)
5 out of 5

perfect hotel right in the middle of town

Pros: location, staff, bar, heated bathroom floor
Cons: it was perfect
Location: the hermitage and other major sites were all within a few blocks.
We had the best hotel stay ever. The room was beautifully appointed, and we enjoyed the Hotel bar late every evening after returning from dinner.

Posted by on Mar 23, 2015

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About the Grand Hotel Europe, A Belmond Hotel, St Petersburg

Location 1/7 Mikhailovskaya street, St. Petersburg, 191186

Property Features

Grand Hotel Europe, A Belmond Hotel, St Petersburg offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Grand Hotel Europe, A Belmond Hotel, St Petersburg. You'll have access to the outdoor pool at a partner property. A train station pick-up service and a train station drop-off service are available for a fee. A complete renovation of Grand Hotel Europe, A Belmond Hotel, St Petersburg was completed in December 2018. This 5-star St. Petersburg hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 6 levels
  • Built in 1875
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Moscow Station (2.1 km / 1.3 mi)
  • Metro station: Nevsky Prospekt Station (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Grand Hotel Europe, A Belmond Hotel, St Petersburg offers 266 accommodations with free minibar items and espresso makers. Accommodations offer separate sitting areas. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Portable fan
  • Connecting rooms available
  • Wheelchair accessible
  • Children's robes
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Europe Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Reservations are required.

Lobby Bar - Onsite bar. Open daily.

Lobby Bar - This lobby lounge specializes in Russian cuisine and serves dinner only. A children's menu is available. Open daily.

Mezzanine Cafe - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Carita has 3 treatment rooms. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 3
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for RUB 3120.0 per night.

Pet Policy

  • Pets: RUB 1500 per pet, per night
  • Maximum 1 per room (weight limit: 11 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

Tax ID - 7841304521

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Parties and events are allowed on site

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. The tax ID number is 7841304521. This property accepts Visa, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties allowed
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • State tax ID - 7841304521
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: RUB 30000
  • Christmas Eve (24 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: RUB 29998
  • New Year's Eve (31 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • A mandatory registration fee of RUB 300 per person, per stay for non-Russian citizens is charged at this property.Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 2900 for adults and RUB 1550 for children (approximately)
  • Pet fee: RUB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europe Grand Hotel
  • Grand Europe St. Petersburg
  • Grand Hotel Europe
  • Grand Hotel Europe St. Petersburg
  • Hotel Grand Europe
  • Belmond Grand Hotel Europe St. Petersburg
  • Belmond Grand Hotel Europe
  • Belmond Grand Europe St. Petersburg
  • Belmond Grand Europe
  • Grand Hotel St Petersburg
  • Belmond Grand Hotel Europe
  • Grand Hotel Europe A Belmond Hotel St Petersburg
  • Grand Hotel Europe, A Belmond Hotel, St Petersburg Hotel

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
  • Grand Hotel Europe, A Belmond Hotel, St Petersburg offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.