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4.3 out of 5

"The property was amazing. My room had a few minor maintenance issues but my ocean view deterred my view. The description said every room has a ocean v ... " More

By a verified traveler on Tue 26 Nov 2019

Hotel Description

4-star beachfront resort near Coki Beach

On the beach

You'll find Coki Beach and Smith Bay Beach within 2 miles (3 km) of this resort. Also, Coral World Ocean Park is within 2 miles (3 km) and Magens Bay Beach is within 6 miles (10 km).

Onsite dining, 3 outdoor pools

A private beach, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. WiFi in public areas is free. A garden, express check-out, and laundry facilities are also on offer.

Free WiFi, kitchens

The 60 individually decorated guestrooms offer free WiFi and minibars. Other amenities include kitchens, balconies or patios, and TVs with cable channels.

Deluxe Villa, 1 Bedroom, Kitchen, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 Bedroom, Kitchen, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Kitchen, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Point Pleasant Resort ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Point Pleasant Resort

Everyone (11) Couples (9) Family (4)
2 out of 5
Luckily our unit had been renovated, very little amount of hot water don’t know how any more than two people could stay in the unit bathroom wall was filthy staff was OK but the service that they gave was terrible all they had was excuses however the first night when our room wasn’t ready they gave us a $50 coupon to use at one of their restaurants but that’s nothing compared to the amount of money they charge you to stay there

Posted by on Dec 25, 2019

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Comment from Hotel Management

Jan 6, 2020 by Point Pleasant Resort

Dear Guest, Thank you for sharing your feedback regarding your stay here. Please accept my apologies for the inconvenience you encountered with our staff. We hope that on your next stay, we can recover from this. Once again, please accept our apologies. Pleasant Regards,

5 out of 5
The property was amazing. My room had a few minor maintenance issues but my ocean view deterred my view. The description said every room has a ocean view and they did not lie. I am planning a wedding for 2020 and I have put this location on my list of locations to choose from. Kudos to a few members of their staff who really made me and my fiancé feel welcome. Manny (bartender), Jean and Brandon (Desk Clerks).

Posted by , from Georgia on Nov 26, 2019

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Comment from Hotel Management

Dec 9, 2019 by Point Pleasant Resort

Dear S. Jester, Thank you again for sharing your experience with other Travelers regarding your stay here at Point Pleasant Resort. Your feedback was shared with the Team, especially Manny, Jean and Brandon. They remembered you and look forward to your return. See you soon. Pleasant Regards,

5 out of 5
We loved the private setting, but some of the hills and steps were in bad shape. There were times that you had to park far away from your room and hike it up some hills

Posted by on Nov 13, 2019

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Comment from Hotel Management

Dec 4, 2019 by Point Pleasant Resort

Dear Guest, Thank you for your candid feedback regarding your stay. We do offer shuttle service for all our guest to take advantage of. When you return, please let us know so that we can ensure that you don't have to do too much hiking up the hills. See you soon

4 out of 5
The resort is beautiful, the rooms are very comfortable with lots of extras and the views are amazing. Unfortunately, we lost power 3 different days and the cable was sketchy.

Posted by , from Mobile on Aug 3, 2019

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Comment from Hotel Management

Aug 8, 2019 by Point Pleasant Resort

Dear Cora, Thank you again for taking the time out to share your feedback with us regarding your stay here at Point Pleasant Resort. The island wide power outage was due to damages done to the plant after the hurricanes which they are working to stabilize. We know that was an isolated issue and we are back on track with rooms all having perfect cable connection. We appreciate you allowing us to host you during your stay and look forward to your return. Pleasant Regards,

5 out of 5
The power and air conditioning went out due to no fault of the facility but it was still uncomfortable

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Point Pleasant Resort

Dear Guest, Thank you for taking the time out to share your feedback regarding your stay here with us at Point Pleasant Resort. We are happy that you enjoyed your time here. The island wide power outage was uncomfortable and we do apologize for the inconvenience it caused. We hope that you would still recommend our Resort to others and return in the near future. We look forward to you staying with us again. Pleasant Regards

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Point Pleasant Resort

Dear Guest, Thank you for sharing your feedback regarding your stay here at Point Pleasant Resort. Your feedback means a great deal to us and we appreciate that you took the time to leave your comments for our Travelocity Travelers. We hope to see your soon. Pleasant Regards,

5 out of 5
The views were magnificent from our very private balcony in villa A6. The décor and furnishings were very nice! It felt like a home away from home! The staff were friendly and very accommodating. The fine dining restaurant at the resort was wonderful! Great food and staff! Minutes away from Cockie beach which was a lot of fun! There isn't anything my fiancé and I did not enjoy! The only down side was the amount of stair climbing we had to do; but since there was no fitness facility we used this as a form of exercise! Installing a fitness facility and a hot tub would make this resort almost impossible to match!! Can't wait to get back there! Thank you for a wonderful vacation experience!

Posted by , from Philadelphia on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by Point Pleasant Resort

Dear Guest, Amazing! Your feedback is identical to so much that have stayed with us. It's always a great feeling when we stay consistent in the service we provide as well as being able to exceed the needs of our guest. As we work to get the gym back up and running, we have so many others that say we don't need it due to the hills. Thank you for taking advantage of our 24/7 hill workout. lol. We look forward to you and your fiancé staying with us again in the near future. Bring a few more friends and family next time. Warmest Regards,

4 out of 5
The people are very nice and go the extra mile. Restaurants are sub par. Gourmet is not gourmet only the prices.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by Point Pleasant Resort

Dear Guest, Thank you for your feedback. We are so happy to hear that our staff was able to make such an impact on your stay. Our Team can't wait to host you again in the near future here at Point Pleasant Resort. See you soon Warmest Regards,

3 out of 5
The views are amazing but to get around the resort is tough there are alot of uneven stairs that you have to climb at a very steep angle. Parking is HORRIBLE, you will not get a spot anywhere next to your villa and coming back from shopping with bags is tough to climb up those steep hills or stairs. Our screen doors wouldnt shut all the way so we were getting bit by bugs inside the house so we could not enjoy the ocean breeze.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 29, 2019 by Point Pleasant Resort

Dear Guest, Thank you for taking the time out to share your feedback regarding your stay here at Point Pleasant Resort. Our sincerest apologies for the inconveniences you had with parking. With the amount of guest staying with us and top restaurants, it does make it difficult to park at certain times. Our shuttle is available from 7am to 11pm if that wasn't explained. We wish that these things were shared with us before departure so that we could fix them. Please accept our apologies and feel free to give us a call if you would like to share any further information. Warmest Regards,

4 out of 5
The property was amazing and views are beautiful. They have not fully recovered from hurricane with water sports so we had to travel to other locations to fully experience what the island had to offer. Having to take a taxi everytime we needed groceries or go to a restaurant really added up over the amount of time we were there. I would recommend offering a shuttle to Red Hook.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by Point Pleasant Resort

Dar Guest, We are so happy that you enjoyed your time here at Point Pleasant Resort. We are sorry that during the time of your stay, our water sport was not available. Preparations were made and we will be ready for when you return. It's a $5 ride per person via taxi from the Resort to Red Hook, or $1 by safari. If we were able to provide those services, we would, however we are sorry if there were any inconveniences. We hope to see you again in the near future. Warmest Regards,

Property Features

A private beach is featured. Point Pleasant Resort offers its guests 3 outdoor swimming pools. There are 2 restaurants on site. WiFi is free in public spaces. Point Pleasant Resort also features gift shops/newsstands, a garden, and laundry facilities. This 4-star St. Thomas resort is smoke free.

  • 60 guestrooms or units
  • 20 buildings
  • 2 dining venues
  • Built in 1974
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Garden
  • Gift shop
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cyril E. King Airport (STT) (13.4 km / 8.3 mi)

Room Amenities

Point Pleasant Resort offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Cable television is provided. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Private balcony or patio
  • Minibar
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Shoreline Bar and Grille - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mirador - Overlooking the ocean, this fine-dining restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Pleasant Resort
  • Point Pleasant Resort
  • Point Pleasant Resort St. Thomas
  • Point Pleasant St. Thomas
  • Point Pleasant Resort St. Thomas, U.S. Virgin Islands
  • Point Pleasant Resort Resort
  • Point Pleasant Resort St. Thomas
  • Point Pleasant Resort Resort St. Thomas

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.