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"We were unable to use any discounts such as AAA or AARP because I made the reservation on line earlier that day. They said I would not be billed until ... " More

By a verified traveler on Mon 26 Jul 2021

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Hotel Description

Enjoy free breakfast at this Norwalk hotel

In Norwalk

You'll find Caldor Shopping Center and Gateway Shopping Center within 2 miles (3 km) of this hotel. Silvermine Arts Center and Norwalk Hospital are also within 3 miles (5 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 131 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119* Per night/room May 30 - May 31

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Norwalk Stamford ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America Suites Norwalk Stamford

Everyone (4) Couples (3) Family (3)
4 out of 5
We were unable to use any discounts such as AAA or AARP because I made the reservation on line earlier that day. They said I would not be billed until I got there. Then they told me I would have had to enter the discount when I made the reservation.

Posted by on Jul 26, 2021

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5 out of 5

Posted by on Apr 13, 2021

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5 out of 5
The staff was very friendly, easy to talk to. The hotel was clean. The room was clean. Great having a full-size fridge in the kitchenette. The only thing was you don't get dish soap or paper towels

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Hotel Management

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3 out of 5
The outside was nice. When I entered to check in the check in process was fast. When entering the room it felt comfortable. After leaving out and coming back in notice dog/ or cat food throughout the room. The television did not turn on, tried using room phone to call front desk, but it was not working. The same gentleman that check me in was also the same gentleman that came to fix tv. He was nice. Then notice you had to hold the handle on the inside and outsideto ensure the door closed.

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 18, 2021 by Hotel Management

Thank you for sharing your feedback with us. Although you liked the courteous service, we apologize for the cleanliness and maintenance issues in your suite. We have relayed your feedback to the head of our housekeeping team to inspect our accommodations thoroughly before allotting them to our guests. We hope you will accept our apologies and allow us to restore your faith in us. Sincerely, Hotel Management

4 out of 5
The the kitchen was a nice setup. The staff was friendly

Posted by on Dec 14, 2020

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Comment from Hotel Management

Dec 15, 2020 by Hotel Management

Wendy, thank you for posting your review of Extended Stay America. It was also a pleasure to know you liked having a fully-equipped kitchen in your suite and that you were happy with the service you received. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management

2 out of 5
The hotel staff was having technical systems issues which delayed our check over an hour.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 23, 2020 by Hotel Management

Thank you for your review. We are sorry for the time taken during check-in and regret the inconvenience it caused. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

1 out of 5
No ice machine Dirty bathrooms Dirty carpets Room smells like smoke

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Hotel Management

Thank you for sharing your thoughts about your recent stay. We are sorry we failed to provide you the clean and comfortable room that you deserved and apologize for the inconvenience this caused. We have shared your concerns with our housekeeping team so that they can take the necessary steps. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

2 out of 5

Posted by on May 11, 2019

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4 out of 5
The staff is very helpful, Our room on the 3rd floor was very quiet. They added instant oatmeal to the breakfast this time. Would stay at this hotel again.

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 11, 2019 by Hotel Management 

Thank you for the excellent review of Extended Stay America. Making you happy makes us happy! We are glad that everything went well during your stay and you had a memorable experience. We value you being our guest and look forward to welcoming you again soon. Sincerely, Hotel Management

5 out of 5
The property was well maintained ava clean. Unfortunately we were disappointed that they didn't have a pool.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 18, 2019 by Hotel Management

Thank you for reviewing your stay at Extended Stay America. We're delighted to know you loved our well-kept hotel and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

About the Extended Stay America Suites Norwalk Stamford

Location 400 Main Ave, Norwalk, CT 06851

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Norwalk Stamford also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Norwalk hotel is smoke free.

  • 131 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: East Norwalk Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Norwalk Stamford offers 131 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Norwalk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Norwalk
  • Extended Stay America Norwalk Stamford
  • Extended Stay America Stamford
  • Extended Stay America Stamford Hotel
  • Extended Stay America Stamford Hotel Norwalk
  • Homestead Studio Suites Norwalk Stamford Hotel Norwalk
  • Extended Stay America Norwalk Stamford Aparthotel
  • Extended Stay America Stamford Aparthotel
  • Extended Stay America Norwalk Stamford
  • Extended Stay America Suites Norwalk Stamford Hotel
  • Extended Stay America Suites Norwalk Stamford Norwalk
  • Extended Stay America Suites Norwalk Stamford Hotel Norwalk

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.