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Overview of Hyatt Regency Greenwich

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Serves lunch and dinner
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationCavalier Galleries6 min drive
    Popular LocationGreenwich Avenue11 min drive
    Popular LocationBartlett Arboretum12 min drive
    AirportWhite Plains, NY (HPN-Westchester County)24 min drive

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About this area

Old Greenwich

Located in Old Greenwich, Hyatt Regency Greenwich is in the suburbs and by the sea. Capitol Theatre is a cultural highlight and some of the area's popular attractions include Rye Playland and Norwalk Maritime Aquarium. Bruce Museum of Arts and Science and Chelsea Piers are also worth visiting. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Cavalier Galleries - 6 min drive
  • Greenwich Avenue - 11 min drive
  • Bartlett Arboretum - 12 min drive
  • Capitol Theatre - 14 min drive
  • Purchase College - 24 min drive

Getting around

  • Stamford, CT (ZTF-Metro-North Train Station) - 7 min drive
  • AirportWestchester County Airport (HPN) - 24 min drive

Restaurants

  • Winfields – Serves breakfast daily.
  • Gazebo – Serves lunch and dinner daily.

About this property

Hyatt Regency Greenwich

This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 373 rooms offer comforts like premium bedding and down comforters, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include refrigerators, hair dryers, and safes. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Thu, Oct 01 2020 - Sat, Mar 27 2021 (dates are subject to change):
Bar/Lounge(s)
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 18 per night

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from October 1 2020 to March 27 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Dogs only
1 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
4.1
Very Good
5 - Excellent
451
4 - Good
267
3 - Okay
113
2 - Poor
59
1 - Terrible
37

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service great room. $18 to park is a little too much.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uneducated staff
The hotel staff were not trained well. In all the hotel I've been in my life, you get breakfast for the day you check out. But when we asked for the breakfast, they said we don't give breakfast eventhough it is listed in our room reservation. If I was their manager, I would have been shamed of the uneducated staff working at the reception. The staff didn't even care to check with his supervisor. Overall, unhappy with their poor services. Also the room is very small and the mattress is old and sagged. I do not recommend this hotel.
Stayed 2 nights in Aug 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, room comfort
Hotel needs uograde
The beds are very uncomfortable. Baby cribs are cheap pack and play with no mattress. Packed breakfast during the pandemics is disgusting and cheap. Overall, not impressed and expected more from Hyatt Regency.
Stayed 1 night in Aug 2020