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"Nice and comfortable I will introduce to my colleague and friends for this hotel. " More

By a verified traveler on Thu 12 Dec 2019

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Hotel Description

Enjoy the free airport shuttle at this Sterling hotel

In shopping district

Within 3 miles (5 km) of this Sterling hotel, you'll find Center for Innovative Technology Complex and Herndon Centennial Golf Course. Dulles Town Center and Reston Hospital Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the free shopping center shuttle, express check-in, and express check-out.

Free WiFi, MP3 docks

In addition to LCD TVs with cable channels, the 104 guestrooms offer free WiFi and MP3 docks. Coffee/tea makers, free local calls, and hair dryers are also available.

Basic Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Nov 24 - Nov 25

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Airport Dulles - Gateway ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites Airport Dulles - Gateway

Everyone (9)
2 out of 5
The evening staff at checkin was polite and attentive when I arrived from the airport; however, the morning staff member was aloof when I approached him to check out. The room was not very clean. There appeared to be pubic hair on the bathroom floor (in the corners) that I noticed when I entered the room and the hair dryer did not work. In fact, the hair dryer almost caught fire when I tried to use it. There were vending machines in the hotel, but they didn’t look as though they would work and the rooms where the machines were located were very dirty in appearance.

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 21, 2020 by Lautice C.

Thank you for your feedback.

4 out of 5
Nice and comfortable I will introduce to my colleague and friends for this hotel.

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 16, 2019 by Lautice C.

Thank you so much for the feedback and the recommendation.

3 out of 5
Check in was disorganized with clerk first telling me i didnt have reservation. Luckily i had printed out co firmations for all four nights and also printed out credit card receipts!! It could have been unpleasant but i had proof and temained cheerful and polite.

Posted by on May 23, 2019

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Comment from Hotel Management

Jul 16, 2019 by Lautice C. - GM

Thank you for your feedback and I apologize for the challenges you experienced during check-in. I will use your feedback for re-training to ensure your next stay is a perfect one.

5 out of 5

Posted by on May 17, 2019

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5 out of 5
. Wish they had a poolor a spa Convenient location

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 9, 2019 by Vanessa

Hello, Thank you for sharing your comments with us and for the 5 star rating you gave Comfort Inn & Suites Airport Dulles-Gateway. We hope to have the pleasure of being at your service again next time you are in our area. Best Regards,

5 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 9, 2019 by Vanessa

Hello, Thank you for the 5 star rating you have given Comfort Inn & Suites Airport Dulles-Gateway. It is our pleasure to know that we have provided you with a 5 star experience. Best Regards, Vanessa

4 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Vanessa

Hello, Thank you for the rating. It was our pleasure to be at your service and we hope to be at your service again next time you are in our area. Best Regards,

4 out of 5
Rooms are in dire need of upgrades. The stool in my room was filthy and the couch arms were very dirty. The carpet was obviously old, but they kept it vacuumed. Bed was comfy and lots of pillows!

Posted by , from st louis on May 25, 2018

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Comment from Hotel Management

Jun 1, 2018 by vanessa

Hello Jorj, Thank you for sharing your experience with us. My apologies for falling short on some of your expectations. Your feedback is very important to us and I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa M. General Manager

1 out of 5
Not clean, and odors, fire alarms going off at night. Hair dryers don't work. Breakfast is pathetic.

Posted by on Mar 4, 2018

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Comment from Hotel Management

Mar 7, 2018 by vanessa

Hello, Thank you for sharing your experience with us. I want to apologize if we fell short on your expectations. Your concerns have been noted and will be addressed. Sincerely, Vanessa M. General Manager

4 out of 5

Pretty decent

Stayed here on our way to Virginia Beach. Staff was friendly, very inexpensive rooms. Don't expect the rooms to be very big though. Got a queen bed and it was just enough for my boyfriend and I. (The cute window seat was a plus) So if you're staying for more than one night and need more space, stay at the hotel next door. The room was pretty clean, the only small issue I had was the ripped comforter, which they probably would have replaced for me if I had asked but it wasn't too big of a deal. Road trip advice: prepare for every possible thing that could go wrong or upset you. Their pillows were like rock hard squares to me, but I had packed my own pillow just in case, so I didn't even have to worry about it. Overall, pretty decent. Would probably stay again if in the area.

Posted by on Jul 9, 2016

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Comment from Hotel Management

by Vanessa

Hello Dani, Thank you for sharing your comments with us. It was our pleasure to be at your service and we hope to be at your service again in the future. Best Regares, Vanessa McManus General Manager

About the Comfort Inn & Suites Airport Dulles - Gateway

Location 45515 Dulles Plz, Sterling, VA 20166

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle (available on request) and a shopping center shuttle are free. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Airport Dulles-Gateway. Limited free parking is available on a first-come, first-served basis. This Sterling hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Airport Dulles-Gateway offers 104 accommodations with MP3 docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Airport Dulles-Gateway
  • Comfort Dulles-Gateway
  • Comfort Inn Airport Dulles-Gateway
  • Comfort Inn Dulles-Gateway
  • Comfort Inn Airport Dulles-Gateway Sterling
  • Comfort Airport Dulles-Gateway Sterling
  • Comfort Inn Suites Airport Dulles Gateway
  • Comfort Inn & Suites Airport Dulles - Gateway Hotel
  • Comfort Inn & Suites Airport Dulles - Gateway Sterling
  • Comfort Inn & Suites Airport Dulles - Gateway Hotel Sterling

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.