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4.4 out of 5

"The cleaning staff was not as polite.🙄 The receptionist who checked us in is a gem. " More

By a verified traveler on Sun 12 Jan 2020

Hotel Description

Enjoy the indoor pool at this 3-star Sterling hotel

Near the airport

You'll find Center for Innovative Technology Complex and Herndon Centennial Golf Course within 3 miles (5 km) of this hotel. Also, Dulles Sportsplex is within 3 miles (5 km) and Dulles Town Center is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free perks include continental breakfast, free self parking, and an area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 158 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include Netflix, refrigerators, and microwaves.

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Feb 21 - Feb 22

Standard Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites by Marriott Dulles Airport ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Dulles Airport

Everyone (9) Couples (2)
4 out of 5
The cleaning staff was not as polite.🙄 The receptionist who checked us in is a gem.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 14, 2020 by MH

We do appreciate your business!

5 out of 5

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by MH

We appreciate your business !

5 out of 5
Manager went out of his way to give us written directions to our daily destinations and help us any way he could. Don’t let this guy go!! He made us feel like we were his only guests....until we saw all the people at breakfast! And, oh, what a breakfast it was! Clean, comfortable room, great bedding and pillows. We were there for a week and it made our vacation so enjoyable!

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 8, 2019 by MH

Thank you for your awesome feedback!

5 out of 5
Very nice hotel and free breakfast was great! It was in a convenient location.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manal

We do appreciate your business!

5 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 11, 2019 by Manal

We do appreciate your business!

4 out of 5
Nice location to visit DC I would stay there again

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Manal Hanna

We are glad that we were able to meet with your expectations. Looking forward to serve you again.

3 out of 5

rude front desk clerk

I called the front desk to ask a question, and she told me "I have other guests in front of me, call me back later." really rude. the shower was broken also, they moved us to a new room. Overall, it is a nice clean Marriot, I'm just put off by rude customer service reps.

Posted by , from Raleigh on Jan 29, 2018

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Comment from Hotel Management

Feb 2, 2018 by Veronica

Paul, My apologies for the staff response. I will work with the front desk team to insure they respond to every guest at all times a professional manner and every issue is handled that way. Our goal is always to make sure the guests has a positive memorable stay and want to return because of how well we served them. We look forward to the opportunity to serve you in the near future. Veronica Marcus AGM

5 out of 5

Clean spacious rooms. Attentive staff.

Pros: Cleanliness, room seemed spacious. Shuttle service. Ability to park car while on travel.
Cons: Cant think of anything.
Fantastic stay. I am very picky about room cleanliness. This place was very clean. Location was great, right off the main road, easy access to and from Dulles airport. We stayed the night and took the shuttle to airport next morning. Was nice and cheaper to keep car parked while away on travel. Shuttle was right on time to take us, arrived promptly to pick us up. Staff was very friendly. Breakfast was amazing, many choice, hot and cold.

Posted by , from WV on Mar 14, 2017

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3 out of 5

You can something better for the money

Pros: Nice hotel, well kept and clean. Great location. Very nice room. Very nice property.
Cons: Room was extremely warm (and couldn't fix it) and they've got renovations going on (woke up at 7.30 am by someone banging loudly on a wall).
Location: Great location, very close to Dulles Airport. Shopping, groceries and dinning nearby.
Nice hotel, well kept and clean. Great location. Very nice room. Free breakfast but not much variety. Two big problems: first -- room was extremely warm, tried to turn on AC but didn't help much, front desk said the computer controls the system and won't let it cool down. It was so warm that it was uncomfortable to sleep. Second: they've got renovations going on in a floor above us and we woke up at 7.30 am by someone banging loudly on a wall. Called to complain and was told there was nothing they could do about it, so an hour later we decided to leave -- the banging was still going on. Don't get me wrong: this is a very nice property which I have personally used before, I like it and have always recommended it. But not now -- you can get something as good as, or even better, for the same price in the same area. I recommend go somewhere else -- and make sure there's no construction going on!

Posted by , from Northern Virginia on Jan 26, 2016

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Comment from Hotel Management

Jan 29, 2016 by Csparrow

Dear Dario, Thank you for the wonderful comments regarding our hotel, Let me apologize for the construction noise and the heating element. We hope the when our renovations are completed you will consider staying with us again. Once again our sincere apology for the concerns you have brought to our attention.

2 out of 5

Just OK.

Cons:
Having stayed there on three previous occasions, I was disappointed in Room 404. The refrigerator would start up with such a racket it would wake the dead. Kicking it worked temporarily, but reporting the problem to the front desk did not result in its replacement or repair. The second morning I was awakened by rapping overhead. It was as if the floor above had hardwood floors and someone was rapping on it. Thankfully that only persisted for one day, but it woke me up and did not stop until it had awoken everyone way too early. It is impossible to open or close the door with out creating a very loud noise. If others are sleeping, you can forget slipping out quietly to go get breakfast. The breakfast selection is fine and the coffee excellent . The exercise equipment was utilized and enjoyed, as was the pool. Very good location for me, good amenities, but a good nights sleep was elusive.

Posted by , from Austin, TX on Dec 29, 2015

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About the SpringHill Suites by Marriott Dulles Airport

Location 22595 Shaw Rd, Sterling, VA 20166

Property Features

SpringHill Suites by Marriott Dulles Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces. There's an onsite business center. The business-friendly SpringHill Suites by Marriott Dulles Airport also features a terrace, a picnic area, and coffee/tea in a common area. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. This 3-star Sterling hotel is smoke free.

  • 158 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (6.3 km / 3.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Dulles Airport offers 158 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Dulles Airport
  • SpringHill Suites Marriott Dulles Airport
  • SpringHill Suites Marriott Hotel Dulles Airport
  • SpringHill Suites Marriott Dulles Airport Hotel Sterling
  • SpringHill Suites Marriott Dulles Airport Hotel
  • SpringHill Suites Marriott Dulles Airport Sterling
  • SpringHill Suites riott Dulle
  • SpringHill Suites by Marriott Dulles Airport Hotel
  • SpringHill Suites by Marriott Dulles Airport Sterling
  • SpringHill Suites by Marriott Dulles Airport Hotel Sterling

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.