"There was a transient type living in the stairwell of building B near the parking lot " More
In Stockton
You'll find University of the Pacific and San Joaquin Delta College within 2 miles (3 km) of this hotel. St. Joseph's Medical Center and San Joaquin California Street Clinic are also within 3 miles (5 km).
Free perks
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the a rooftop terrace and free perks like buffet breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 200 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available.
Mar 2, 2021 by Shelly Stapleton GM
Thank you for sharing your experience. I am so sorry that you did not care for the way your room was set up. I will be sure to share your concerns with my housekeeping team so that we can do a better job.
Jan 20, 2020 by Shelly Stapleton General Manager
Thank you for your feedback. I will follow up with our security team. I am so sorry. We hope to see you next time.
Dec 23, 2019 by Shelly Stapleton General Manager
I am sorry to hear that it was noisy during your stay. I can completely understand how frustrating that must have been and not being able to get in touch with the front desk. I will follow up with my team so that they understand how this impacted your stay with us. I am so sorry. I really hope we get the opportunity to welcome you back and try again.
Nov 11, 2019 by Shelly Stapleton General Manager
Thank you for your feedback. I will share your concerns with my team. We hope to see you next time!
Oct 18, 2019 by Shelly Stapleton General Manager
Thank you so much for your review. I will be sure to share your compliments with our team. See you next time
Sep 24, 2019 by Shelly Stapleton General Manager
Thank you for the rating!
Sep 10, 2019 by Shelly Stapleton General Manager
Thank you for your review. I appreciate your feedback. I will share your concerns with our team.
Aug 27, 2019 by Shelly Stapleton General Manager
Thank you for taking the time to rate us.
Jul 29, 2019 by Shelly Stapleton General Manager
Thank you for your review. I appreciate the compliments about our team. I will be sure to share with them.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Heritage Inn offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3871 square feet (360 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Best Western Plus Heritage Inn. Free self parking is available. Smoking is allowed in designated areas at this Stockton hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Plus Heritage Inn offers 200 accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.