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Best Western Papilio Hotel

3.5 star property
3.5-star hotel perfect for exploring Surabaya

Choose dates to view prices

Best Western Papilio Hotel

Photo gallery for Best Western Papilio Hotel

Outdoor pool, sun loungers
Building design
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
View from room

Overview of Best Western Papilio Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
Jalan A Yani No 176-178, Surabaya, 60235
  • Popular LocationRoyal Plaza Surabaya2 min drive
  • Popular LocationSurabaya Zoo3 min drive
  • Popular LocationTunjungan Plaza8 min drive
  • AirportSurabaya (SUB-Juanda)20 min drive

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, City View

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
The Southern Hotel Surabaya
Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (75)
The price is $37
per night
$45 total
includes taxes & fees
May 3 - May 4
The Southern Hotel Surabaya

About the neighborhood

Surabaya

Heart of Surabaya.Stay at this Surabaya hotel and you'll be within half a mile (1 km) of Universitas Islam Negeri Sunan Ampel Surabaya and 2 miles (3 km) of City of Tomorrow. Pelita Harapan University Surabaya and Petra Christian University are also within 2 miles (3 km).

What's nearby

  • Petra Christian University - 19 min walk
  • Royal Plaza Surabaya - 2 min drive
  • Surabaya Zoo - 3 min drive
  • Surabaya Plaza Shopping Mall - 8 min drive
  • Tunjungan Plaza - 8 min drive

Getting around

  • Jemursari Station - 3 min walk
  • Tandes Station - 18 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • Ayam Bakar Primarasa - 6 min walk
  • Bebek Sinjay - 6 min walk
  • Bebek Goreng Tiga Putri - 8 min walk
  • Holland Martabak Terang Bulan - 5 min walk
  • Spesial Belut Surabaya H.Poer - 5 min walk

About this property

Best Western Papilio Hotel

3.5-star hotel perfect for exploring Surabaya
Best Western Papilio Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Best Western Papilio Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking and valet parking are free.

This 3.5-star Surabaya hotel is smoke free.

  • 226 guestrooms or units
  • 36 levels
  • Built in 2015
  • Childcare (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Papilio Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya

Frequently asked questions

How close is Best Western Papilio Hotel to the airport?

Best Western Papilio Hotel is 6.8 mi (21-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Papilio Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Best Western Papilio Hotel on Apr 20, 2024 start from $35.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Papilio Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Papilio Hotel.

How close is Best Western Papilio Hotel to the beach?

This hotel is 10.7 mi (40-min drive) from New Kenjeran Beach.

Does Best Western Papilio Hotel offer free breakfast?

Best Western Papilio Hotel does not offer free breakfast.

Is there a casino at Best Western Papilio Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Papilio Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Papilio Hotel?

This hotel offers free self parking and valet parking.

Does Best Western Papilio Hotel have a pool?

Best Western Papilio Hotel features an outdoor pool and a children's pool.

Does Best Western Papilio Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Papilio Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Papilio Hotel to downtown Surabaya?

Best Western Papilio Hotel is 5.3 mi away from Surabaya.

Best Western Papilio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Siti Zulaikha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Diya, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities
pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
Stayed 2 nights in Jun 2019

10/10 Excellent

Robert Tjipto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Stayed 2 nights in Jun 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Stayed 1 night in May 2019

10/10 Excellent

pervaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

CHEE KIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
Stayed 1 night in Mar 2019