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Vasa Hotel Surabaya

5-star property
Jalan HR Muhammad No. 31, Surabaya, East Java 1-855-201-7819
3.0 out of 5
See all 1 travelocity Reviews

"It is comfortable. Can’t compare to 5 star hotel but very confinience " More

By a verified traveler on Sat 25 Nov 2017

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Hotel Description

Family-friendly 5-star hotel near Pakuwon Mall

In Surabaya

You'll be within 2 miles (3 km) of Pakuwon Mall and 6 miles (10 km) of Tunjungan Plaza with a stay here. Royal Plaza Surabaya and Surabaya Plaza Shopping Mall are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the gym and perks like free self parking and a free shopping center shuttle.

Select King Bed Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$51* Per night/room May 12 - May 13

Executive King Bed Room, City View, Executive lounge access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 3 Bedrooms, Bathtub, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Glacier Suite, Bath up, City View, Executive lounge access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breccia Suite, Bath up, City View, Executive lounge access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Bathtub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vasa Hotel Surabaya ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Vasa Hotel Surabaya

Everyone (1)
3 out of 5

Affordable Nice hotel

It is comfortable. Can’t compare to 5 star hotel but very confinience

Posted by , from Houston TX on Nov 25, 2017

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Comment from Hotel Management

Jan 8, 2019 by C. Paul, Marcomm Manager

Dear Peter , Thank you for reviewing your recent stay at Vasa Hotel. We are happy to know that our hotel can make your stay even more memorable. Your feedback will surely passed to concerned department for their future improvement. Once again, thank you for staying with us and we definitely look forward to welcoming you back in near future. Best regards, Management of Vasa Hotel Surabaya

About the Vasa Hotel Surabaya

Location Jalan HR Muhammad No. 31, Surabaya, 60266

Property Features

Vasa Hotel Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Vasa Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 388 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tandes Station (5.3 km / 3.3 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Vasa Hotel Surabaya offers 388 accommodations with free minibar items and laptop-compatible safes. Beds feature Select Comfort mattresses. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Select Comfort beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

209 Dining - This restaurant specializes in international cuisine.

Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.

Chamas - This restaurant specializes in Brazilian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Body treatments
  • Number of treatment rooms 1
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Vasa Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 550000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Vasa Hotel Surabaya

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 258940 for children
  • Airport shuttle fee: IDR 375000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 550000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vasa Hotel
  • Vasa Surabaya
  • Vasa Hotel Surabaya Java
  • Vasa Hotel Surabaya Hotel
  • Vasa Hotel Surabaya Surabaya
  • Vasa Hotel Surabaya Hotel Surabaya

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.