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Wyndham Surabaya City Centre

4.5 star property
4.5-star luxury hotel near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Wyndham Surabaya City Centre

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Meeting facility
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
  • Popular LocationTunjungan Plaza5 min walk
  • Popular LocationSurabaya Plaza Shopping Mall14 min walk
  • Popular LocationGrand City Surabaya20 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking

  • 3046 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking

  • 527 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

10/10 Exceptional
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Smoking

  • 527 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Suite Room)

  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Smoking

10/10 Exceptional
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking (Suite Room)

  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking

10/10 Exceptional
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

10/10 Exceptional
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Surabaya

Central Surabaya getaway .Your stay at this Surabaya hotel places you within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. Joko Dolog Statue and Grahadi are also within half a mile (1 km).

What's nearby

  • Tunjungan Plaza - 5 min walk
  • Surabaya Plaza Shopping Mall - 14 min walk
  • Submarine Monument - 16 min walk
  • Grand City Surabaya - 20 min walk
  • Surabaya Zoo - 6 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • My Story - 4 min walk
  • The Library Cafè - 2 min walk
  • Le Cafe Gourmand - 4 min walk
  • Tetsujin - 6 min walk
  • Toko Wisata Rasa Oleh Oleh Khas Surabaya

About this property

Wyndham Surabaya City Centre

4.5-star luxury hotel near Tunjungan Plaza
Wyndham Surabaya City Centre offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and 9 meeting rooms. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Wyndham Surabaya City Centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

  • 292 guestrooms or units
  • 26 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Surabaya City Centre offers 292 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include slippers and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Property amenities

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 295000 per vehicle (one way)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

How close is Wyndham Surabaya City Centre to the airport?

Wyndham Surabaya City Centre is 11.4 mi (38-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Surabaya City Centre?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Wyndham Surabaya City Centre on May 31, 2024 start from $46.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Surabaya City Centre have an airport shuttle?

Wyndham Surabaya City Centre offers an airport shuttle 24 hours a day, for a charge of IDR 295000 per vehicle, one way.

How close is Wyndham Surabaya City Centre to the beach?

This hotel is 6.6 mi (26-min drive) from New Kenjeran Beach.

Does Wyndham Surabaya City Centre offer free breakfast?

Wyndham Surabaya City Centre does not offer free breakfast.

Is there a casino at Wyndham Surabaya City Centre?

No, there is no casino at this hotel.

What time is check-in at Wyndham Surabaya City Centre?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Wyndham Surabaya City Centre?

This hotel offers free self parking and valet parking.

Does Wyndham Surabaya City Centre have a pool?

Wyndham Surabaya City Centre features an outdoor pool.

Does Wyndham Surabaya City Centre have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Surabaya City Centre have a spa?

This hotel has a spa, which features massages.

How close is Wyndham Surabaya City Centre to downtown Surabaya?

Wyndham Surabaya City Centre is 1 mi away from Surabaya.

Wyndham Surabaya City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 114 reviews" "
Rating 8 - Good. 46 out of 114 reviews" "
Rating 6 - Okay. 9 out of 114 reviews" "
Rating 4 - Poor. 6 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Stayed 2 nights in Aug 2023

2/10 Terrible

Chang Ming, Carey

Business traveler
Disliked: Staff & service, property conditions & facilities
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Stayed 1 night in Jul 2023

10/10 Excellent

Herry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Great Staff
Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
It didn't feel like a 5* hotel. 5/10 points.
Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Stayed 1 night in Apr 2021

10/10 Excellent

Almost_Human, Seattle, Washington, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2020

10/10 Excellent

A'man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Stayed 7 nights in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to a major shopping centre. Staff are very friendly and accommodating
Stayed 3 nights in Mar 2020

8/10 Good

Tham

Stayed 2 nights in Mar 2020