Suzhou Industrial Park stay.Your stay at this Suzhou Industrial Park aparthotel places you within 2 miles (3 km) of Gate to the East and In City Shopping Mall. Suzhou Center and Jinji Lake are also within 2 miles (3 km).
Shanghai Pudong Intl. Airport (PVG) - 116 min drive
Restaurants
三味日本料理 - 4 min walk
陆振兴 - 1 min walk
外婆家 - 3 min walk
浅草日本料理 - 4 min walk
山珍宝大酒店 - 2 min walk
About this property
Entire place
Citadines Xinghai Suzhou
4-star aparthotel in Suzhou Industrial Park
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Citadines Xinghai Suzhou. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star Suzhou aparthotel.
1 building
167 guestrooms or units
26 levels
Meeting rooms
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
Smoking in designated areas
Dining venue
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Car rental
Self parking on site (CNY 40 per day)
Limited onsite parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Daily buffet breakfast available for a fee: CNY 53 per person
A restaurant
Bedrooms
Bedsheets provided
Rollaway/extra bed: CNY 106 per night
Bathroom
1 bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
LCD TV with cable/satellite channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Desk
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Free bottled water
Free newspapers in lobby
Housekeeping (daily)
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Safe at front desk
Location highlights
In a business district
In a shopping district
Things to do
Gym on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
167 units
26 floors
Comprehensive food waste policy
No plastic coffee stirrers
Soundproofing
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Citadines Xinghai Suzhou
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for CNY 106.0 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CNY 53 per person
Airport shuttle fee: CNY 636 per vehicle (one-way)
Self parking fee: CNY 40 per day
Rollaway bed fee: CNY 106.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou
Frequently asked questions
How close is Citadines Xinghai Suzhou to the airport?
Citadines Xinghai Suzhou is 26.2 mi (49-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.
How much does it cost to stay at Citadines Xinghai Suzhou?
As of May 14, 2024, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on May 15, 2024 start from $61.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Citadines Xinghai Suzhou have an airport shuttle?
Citadines Xinghai Suzhou offers an airport shuttle 24 hours a day, on request, for a charge of CNY 636 per vehicle, one-way.
Does Citadines Xinghai Suzhou offer free breakfast?
Free breakfast isn’t provided at Citadines Xinghai Suzhou, but buffet breakfast is offered for a fee of CNY 53 per person.
Is there a casino at Citadines Xinghai Suzhou?
No, there is no casino at this aparthotel.
What time is check-in at Citadines Xinghai Suzhou?
Check-in start time: 2 PM; Check-in end time: midnight.
Is there free parking at Citadines Xinghai Suzhou?
Free parking is not available at this aparthotel. Self parking is available for CNY 40 per day.
Does Citadines Xinghai Suzhou have a pool?
Citadines Xinghai Suzhou does not have a pool.
Does Citadines Xinghai Suzhou have a restaurant?
Yes, there is a restaurant on site.
Does Citadines Xinghai Suzhou have a spa?
There are no spa services available at this aparthotel.
How close is Citadines Xinghai Suzhou to downtown Suzhou?
Citadines Xinghai Suzhou is 0.6 mi away from Caojiatian.
Citadines Xinghai Suzhou Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 62 out of 157 reviews" "
10 - Excellent
62
Rating 8 - Good. 75 out of 157 reviews" "
8 - Good
75
Rating 6 - Okay. 15 out of 157 reviews" "
6 - Okay
15
Rating 4 - Poor. 1 out of 157 reviews" "
4 - Poor
1
Rating 2 - Terrible. 4 out of 157 reviews" "
2 - Terrible
4
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Kien Min
Business traveler
Jan 30, 2024
Liked: Cleanliness, room comfort
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Kien Min
Stayed 5 nights in Jan 2024
8/10 Good
Verified traveler
Mar 29, 2021
Liked: Cleanliness
Verified traveler
Stayed 2 nights in Mar 2021
10/10 Excellent
Verified traveler
Business traveler
Jan 5, 2021
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Verified traveler
Stayed 3 nights in Dec 2020
10/10 Excellent
Verified traveler
Business traveler
Jan 5, 2021
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Verified traveler
Stayed 1 night in Dec 2020
8/10 Good
Jenna
Traveled with group
Sep 15, 2020
Liked: Cleanliness, room comfort
Jenna
Stayed 1 night in Sep 2020
10/10 Excellent
Verified traveler
Traveled with family
Aug 24, 2020
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Verified traveler
Stayed 2 nights in Aug 2020
8/10 Good
Verified traveler
Traveled with group, Business traveler
Dec 27, 2019
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Verified traveler
Stayed 3 nights in Dec 2019
10/10 Excellent
RODRIGO
Traveled with family
Oct 4, 2019
Amazing view, people is very kind snd the hotel has
Excellent food