Hotel Nikko Suzhou

4.5 star property
4.5-star luxury hotel near Hanshan Temple

Choose dates to view prices

Photo gallery for Hotel Nikko Suzhou

Premium bedding, minibar, in-room safe, desk
Indoor pool
Exterior
Daily cooked-to-order breakfast (CNY 140 per person)
Lobby lounge
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011
  • Popular LocationHanshan Temple6 min drive
  • Popular LocationShantang Street8 min drive
  • Popular LocationHumble Administrator's Garden10 min drive
  • AirportSuzhou (SZV)32 min drive

Room options

Comfort Room

9.7/10 Exceptional
  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Corner Deluxe Room

10/10 Exceptional
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury King Room

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room

10/10 Exceptional
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

8.2/10 Very Good
  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Suzhou

Huqiu District stay.A stay at this Huqiu District hotel places you within 3 miles (5 km) of Hanshan Temple and 6 miles (10 km) of Shantang Street. Suzhou University is within 6 miles (10 km) and Suzhou Museum is within 9 miles (15 km).

What's nearby

  • Lingering Garden - 4 min drive
  • Hanshan Temple - 6 min drive
  • Shantang Street - 8 min drive
  • Suzhou Museum - 10 min drive
  • Humble Administrator's Garden - 10 min drive

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • 星巴克 - 19 min walk
  • Tong Ji Restaurant - 13 min walk
  • 苏州乐园度假酒店 - 7 min walk
  • 天府之乐 - 17 min walk
  • 肯德基 - 18 min walk

About this property

Hotel Nikko Suzhou

4.5-star luxury hotel near Hanshan Temple
Hotel Nikko Suzhou offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Nikko Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 473 guestrooms or units
  • 29 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Nikko Suzhou offers 473 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

How close is Hotel Nikko Suzhou to the airport?

Hotel Nikko Suzhou is 21.6 mi (38-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Nikko Suzhou?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Nikko Suzhou on Jun 2, 2024 start from $91.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Nikko Suzhou have an airport shuttle?

Airport shuttle services are not available at Hotel Nikko Suzhou.

Does Hotel Nikko Suzhou offer free breakfast?

Free breakfast isn’t provided at Hotel Nikko Suzhou, but cooked-to-order breakfast is offered for a fee of CNY 140 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Nikko Suzhou?

No, there is no casino at this hotel.

What time is check-in at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Nikko Suzhou?

This hotel offers free self parking.

Does Hotel Nikko Suzhou have a pool?

Hotel Nikko Suzhou features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Hotel Nikko Suzhou have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and happy hour.

Does Hotel Nikko Suzhou have a spa?

There are no spa services available at this hotel.

How close is Hotel Nikko Suzhou to downtown Suzhou?

Hotel Nikko Suzhou is 1.9 mi away from Suzhou.

Hotel Nikko Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 100 reviews" "
Rating 8 - Good. 32 out of 100 reviews" "
Rating 6 - Okay. 6 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Not 5 Star quality!!!
I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023

10/10 Excellent

Petr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10
As always. Amazing stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019

8/10 Good

Boon Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Modern, clean, no complaints whatsoever.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nan, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice place
Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Brand new room.
Stayed 1 night in Aug 2018