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Kempinski Hotel Suzhou

5.0 star property
Family-friendly upscale hotel with 3 restaurants

Choose dates to view prices

Photo gallery for Kempinski Hotel Suzhou

Staircase
Fitness facility
Front of property
Hypo-allergenic bedding, down comforters, Select Comfort beds
3 restaurants, lunch served
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
  • Popular LocationJinji Lake3 min drive
  • Popular LocationSuzhou International Expo Center8 min drive
  • Popular LocationYuanrong Times Square8 min drive
  • AirportShanghai (PVG-Pudong Intl.)116 min drive

Room options

View all photos for Room, Golf View (Premier Deluxe Golf King)

Room, Golf View (Premier Deluxe Golf King) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Golf View (Premier Deluxe Golf King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Golf View (Executive Golf Deluxe King)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Golf View (Executive Golf Deluxe King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Lake View (Premier Deluxe Lake View Room)

Twin Room, Lake View (Premier Deluxe Lake View Room) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Twin Room, Lake View (Premier Deluxe Lake View Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Lake View (Premier Deluxe Lake View King)

Room, Lake View (Premier Deluxe Lake View King) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Lake View (Premier Deluxe Lake View King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Golf View (Premier Deluxe Golf Room)

Twin Room, Golf View (Premier Deluxe Golf Room) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Twin Room, Golf View (Premier Deluxe Golf Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Lake View (Deluxe Lake View King)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Lake View (Deluxe Lake View King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Lake View (Deluxe Lake View Room)

Separate tub and shower, deep soaking tub, rainfall showerhead

Twin Room, Lake View (Deluxe Lake View Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Golf View (Deluxe Golf View King)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Golf View (Deluxe Golf View King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Golf View (Deluxe Golf View Room)

Room amenity

Twin Room, Golf View (Deluxe Golf View Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Lake View (Executive Lake View Deluxe Room)

Separate tub and shower, deep soaking tub, rainfall showerhead

Twin Room, Lake View (Executive Lake View Deluxe Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Lake View (Executive Suite)

Suite, Lake View (Executive Suite) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Suite, Lake View (Executive Suite)

  • 1323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Panorama Suite)

Suite, Lake View (Panorama Suite) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Suite, Lake View (Panorama Suite)

  • 1022 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Golf View (Executive Golf Deluxe Room)

Room amenity

Twin Room, Golf View (Executive Golf Deluxe Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Lake View (Diplomatic Suite)

Suite, Lake View (Diplomatic Suite) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Suite, Lake View (Diplomatic Suite)

  • 1668 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Lake View (Executive Lake View Deluxe King)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Room, Lake View (Executive Lake View Deluxe King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Suzhou
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (332)
The price is $115
per night
$134 total
includes taxes & fees
Jun 9 - Jun 10
Pan Pacific Suzhou

About the neighborhood

Suzhou

Suzhou Industrial Park stay.With a stay at this Suzhou Industrial Park hotel, you'll be within half a mile (1 km) of Dushu Lake and 2 miles (3 km) of Jinji Lake. Suzhou Center and Gate to the East are also within 6 miles (10 km).

What's nearby

  • Jinji Lake - 3 min drive
  • Gate to the East - 7 min drive
  • Suzhou International Expo Center - 8 min drive
  • Yuanrong Times Square - 8 min drive
  • Humble Administrator's Garden - 11 min drive

Getting around

  • South Ligongdi Station - 3 min drive
  • Suzhou Railway Station - 25 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 116 min drive

Restaurants

  • 和山汇 - 2 min drive
  • 青鹤谷 - 3 min drive
  • 六会馆 - 4 min drive
  • 哈利的酒吧 - 2 min drive
  • 凯宾斯基怡时咖啡厅 - 1 min walk

About this property

Kempinski Hotel Suzhou

Family-friendly upscale hotel with 3 restaurants
Kempinski Hotel Suzhou offers its guests a full-service spa, a marina, and 10 spa tubs. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 31646 square feet (2940 square meters) and includes a conference center. An indoor pool, a children's pool, and a health club are also featured at the luxury Kempinski Hotel Suzhou.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 1 building
  • 458 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 31646 sq ft of conference space
  • 2940 sq m of conference space
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished. Select Comfort beds feature down comforters. LCD televisions come with satellite channels and video-game consoles. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Yang Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle up to 15 km
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available for a fee: CNY 178 for adults and CNY 90 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 10 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 90 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kempinski Suzhou
Kempinski Hotel Suzhou
Kempinski Suzhou
Kempinski Suzhou Hotel
Suzhou Kempinski
Suzhou Kempinski Hotel
Kempinski Hotel Suzhou Hotel
Kempinski Hotel Suzhou Suzhou
Kempinski Hotel Suzhou Hotel Suzhou

Frequently asked questions

How close is Kempinski Hotel Suzhou to the airport?

Kempinski Hotel Suzhou is 29.5 mi (53-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Kempinski Hotel Suzhou?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Suzhou on Jun 2, 2024 start from $104.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Hotel Suzhou have an airport shuttle?

Airport shuttle services are not available at Kempinski Hotel Suzhou.

Does Kempinski Hotel Suzhou offer free breakfast?

Free breakfast isn’t provided at Kempinski Hotel Suzhou, but buffet breakfast is offered for a fee of CNY 178 for adults and CNY 90 for children.

Is there a casino at Kempinski Hotel Suzhou?

No, there is no casino at this hotel.

What time is check-in at Kempinski Hotel Suzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Kempinski Hotel Suzhou?

Free parking is not available at this hotel.

Does Kempinski Hotel Suzhou have a pool?

Kempinski Hotel Suzhou features an indoor pool and a children's pool.

Does Kempinski Hotel Suzhou have a restaurant?

There are 3 onsite restaurants, offering options like pool views and al fresco dining.

Does Kempinski Hotel Suzhou have a spa?

Pamper yourself with a day at Yang Spa, where you can enjoy aromatherapy, body wraps, and hydrotherapy.

How close is Kempinski Hotel Suzhou to downtown Suzhou?

Kempinski Hotel Suzhou is 7.2 mi away from Suzhou.

Kempinski Hotel Suzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb fitness club and quiet rooms
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
Stayed 2 nights in Feb 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
nice hotel in the middle of nowhere
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
BUSINESS BREAK AWAY TRIP & CONFERENCE
Comfortable but far in distance from any amenities.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not for business
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kenpinski are great
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

4/10 Poor

JIAXING, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as I expected.
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but not 5 star
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.