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4.3 out of 5

"We liked everything. Lovely staff, next to Darling Harbour and on HOHO Bus Route. " More

By a verified traveler on Sun 08 Dec 2019

Hotel Description

5-star luxury hotel near SEA LIFE Sydney Aquarium

City center stay

At this Darling Harbour hotel, you'll be well placed to visit SEA LIFE Sydney Aquarium and Wild Life Sydney Zoo, both steps away. Sydney Tower and International Convention Centre Sydney are also within half a mile (1 km).

Business services

This hotel features 3 bars/lounges and a fitness center. Traveling on business? Take advantage of the 21 conference rooms, free WiFi in public areas, and express check-out. A restaurant, concierge services, and free newspapers are also provided.

Free WiFi, iPod docks

The 892 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and 24-hour room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$148* Per night/room Dec 6 - Dec 7

Suite, Balcony, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Sydney ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Sydney

Everyone (5) Couples (1)
5 out of 5

Posted by on Dec 21, 2019

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4 out of 5

Posted by on Dec 12, 2019

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5 out of 5
We liked everything. Lovely staff, next to Darling Harbour and on HOHO Bus Route.

Posted by on Dec 8, 2019

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5 out of 5

Posted by on Apr 14, 2019

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4 out of 5
Only bad thing no pool....rooms are very small for the price. Looks on site are very deceiving

Posted by on Jan 5, 2018

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3 out of 5

Good location; Poor customer service

Poor customer service regarding the bell desk. I called several times to request my luggage and couldn't get a hold of anyone at the bell desk, so I called the front desk & informed them of the situation & they said they would handle it, but made no apologies. Half an hr went by & finally I went down and claimed my luggage & brought it up myself. The young man at the bell desk was playing games on his phone, made no apologies, and then told me it would be faster if I took my bags myself. He couldn't even be bothered to open the door for me as I was going back inside the hotel; another tourist helped me out. Unacceptable. The service at the restaurants was slow too & there is an additional service charge if you are using an American visa card. The food served didn't warrant the prices paid. Overall, not the Hyatt experience I have enjoyed in other countries. Disappointing.

Posted by , from California on Dec 23, 2017

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About the Hyatt Regency Sydney

Location 161 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 39827 square feet (3700 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Hyatt Regency Sydney. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 892 guestrooms or units
  • 15 levels
  • 3 bars or lounges
  • 39827 sq ft of conference space
  • 3700 sq m of conference space
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (11.5 km / 7.1 mi)
  • Train station: Exhibition Centre Station (1.9 km / 1.2 mi)
  • Metro station: Wynyard Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Sydney offers 892 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Sailmaker - This restaurant serves breakfast, lunch, and dinner.

Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.

Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

Jackalberry - Onsite bar. Open daily.

Dundee Arm - Onsite pub. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Sydney

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night
  • Cash Breakage deposit: AUD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Secured self parking fee: AUD 60 per day
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Darling Harbour Sydney
  • Four Points Sheraton Hotel Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour
  • Four Points Sydney Darling Harbour
  • Sheraton Four Points Sydney Darling Harbour
  • Sheraton Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour Hotel
  • Four Points By Sheraton Darling Harbour Hotel Sydney
  • 4 Points By Sheraton Darling Harbour
  • Four Points Darling Harbour
  • Four Points Sydney
  • Sydney Four Points
  • Sheraton Sydney
  • Hyatt Regency Sydney Hotel
  • Four Points by Sheraton Sydney Darling Harbour
  • Hyatt Regency Sydney Hotel
  • Hyatt Regency Sydney Sydney
  • Hyatt Regency Sydney Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.