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4.6 out of 5

"What a beautiful hotel. Very classy and the hotel staff went out of their way to make sure my visit was wonderful. The location is perfect and is cl ... " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

5-star luxury hotel near Circular Quay

Oceanside stay

Within a 10-minute walk of this Sydney Central Business District hotel, you'll find Circular Quay and Government House. Sydney Opera House and Royal Botanic Gardens are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a sauna on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, LCD TVs

The 509 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with cable channels, and other amenities include minibars and premium bedding.

Classic Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Suite, 2 Double Beds, Harbor View (Eastern)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, View (Harbour)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed (Opera)

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Sydney, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sydney, an IHG Hotel

Everyone (1) Couples (2) Family (2)
5 out of 5
What a beautiful hotel. Very classy and the hotel staff went out of their way to make sure my visit was wonderful. The location is perfect and is close to the ferry which takes you to popular areas around Sydney’s harbor or quay. It is also very close to a variety of restaurants, the bridge, and even the Sydney Opera House and souvenir shops. They provide free of charge delicious coffee, tea, slippers, and bathrobes as well as a selection of different pillows. I can’t say enough about this wonderful hotel, except stay there. It was the perfect place to start and finish my vacation- a home away from home.

Posted by , from Lynchburg, VA on Feb 12, 2020

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Comment from Hotel Management

Feb 21, 2020 by InterContinental Sydney

Dear Carolyn May we sincerely thank you for sharing your positive comments following your most recent stay with us at InterContinental Sydney. It is so pleasing to read that you enjoyed such a wonderful stay with us. It is our aim to create most memorable experiences for our guests for all the right reasons and we are certainly pleased that we have achieved this for your stay. We look forward to welcoming you back to InterContinental Sydney again soon! Warm regards, InterContinental Sydney

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

Dear Anonymous, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

5 out of 5
Great location near everything. Easy walk to points of interest, harbor and museums.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

Dear Anonymous, Thank you for choosing to stay with us at InterContinental Sydney and your positive rating. I am so pleased to read that you enjoyed our wonderful location. We look forward to welcoming your return! Warm Regards, Jennifer Brown General Manager

4 out of 5
Close to all transport ferries , trains , and fun parks

Posted by on Sep 27, 2019

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Comment from Hotel Management

Oct 2, 2019 by General Manager

Dear Anonymous, Thank you for your positive rating following your most recent stay with us at InterContinental Sydney. I am thrilled that our location ensured a most memorable stay in our beautiful city! We look forward to welcoming you back soon. Warm regards, Jennifer Brown General Manager

4 out of 5
Great view and nice room set up with the window seat. TV didn’t work. Was disappointed with added cost to use top floor patio Pool was just ok and dressing room minimal

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 27, 2019 by Jennifer Brown General Manager

Dear Sherry, We appreciate you taking the time to share your feedback with us and I regret to hear about your disappointment with the TV in our guestrooms. Please rest assured we are in the process of upgrading our in-room equipment. We hope you provide us with an opportunity to welcome you back. Warm Regards, Jennifer Brown General Manager

About the InterContinental Sydney, an IHG Hotel

Location 117 Macquarie Street, Sydney, NSW 2000

Renovations + Closures

The following facilities or services will be unavailable from November 1 2021 to March 1 2022 (dates subject to change):

  • Swimming pool

The property will be renovating from November 1 2021 to March 1 2022 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Dining venue
  • Exterior
  • Front desk
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Property Features

InterContinental Sydney, an IHG Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury InterContinental Sydney, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 509 guestrooms or units
  • 31 levels
  • Built in 1851
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
  • Metro station: Martin Place Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental Sydney, an IHG Hotel offers 509 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Treasury Restaurant - This restaurant serves breakfast, lunch, and dinner.

Heritage Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Renovation hours are Monday-Saturday 9:30 AM-5 PM. Guests may experience work-related noise during these times.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 42 and AUD 42 for adults, AUD 25 and AUD 25 for children (approximately)
  • Valet parking fee: AUD 70.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Sydney
  • InterContinental Sydney
  • Sydney InterContinental
  • Intercontinental Sydney Hotel Sydney
  • InterContinental Sydney Hotel
  • InterContinental Sydney
  • InterContinental Sydney, an IHG Hotel Hotel
  • InterContinental Sydney, an IHG Hotel Sydney
  • InterContinental Sydney, an IHG Hotel Hotel Sydney

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.