8/10 Good
Douglas L.
May 31, 2019
Liked: Cleanliness
Some suggestions are in order.
1st Emanuela was very good and helpful. But some issues should be addressed.
The wifi did not reach the bedroom; you should get a better modem/router. It's not good that you can't read in bed!
There should be some booklet of information. Instead there was a worthless, for me, one sheet dictating rules IN FRENCH. I am fluent in English and Italian, but not French.
Emanuela gave verbal instructions at check-in, but you must realize that check-in is probably a time after travel which can be hectic. FOr instance, the taxista dis nor know the street and this caused some difficulties.
The microwave did not work. Only because there was some problem with the plug. That shouldn't happen.
The heater was a mystery; a booklet explaining it would be helpful.
There was an unlabeled wall switch that turned off the hot water, which I mistakenly turned off looking for a light switch. Emanuela had warned me about that, but I forgot. Having that info in a booklet would be good.
Paper or cloth napkins would be good.
Good points: the location was good, the bed was fine, the bathroom was good. The kitchen was functional.
The history of Siracusa is amazing.