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4.2 out of 5

"It was really easy to get to Destiny USA and the Syracuse Downtown area. Never a long wait for an Uber drive. " More

By a verified traveler on Tue 21 Jan 2020

Hotel Description

Hotel near Destiny USA in Liverpool

In Liverpool

You'll be within half a mile (1 km) of Hopkins Road County Park and 2 miles (3 km) of Onondaga Lake Park with a stay here. Salt Museum and Lake Onondaga are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 61 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include free local calls, hair dryers, and safes.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Mar 15 - Mar 16

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Liverpool - Syracuse Inn & Suites ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Liverpool - Syracuse Inn & Suites

Everyone (13) Couples (1) Family (7)
2 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Shawn G

Thank you for choosing to stay with us. I am sorry your stay did not live up to your expectations. We work hard to ensure every guest has an enjoyable stay with us. I do hope that you will stay with us again in the future.

1 out of 5
We checked into 2 rooms, because we traveled with family at 9 p.m. and left at 4 a.m. The staff member we delt with was VERY RUDE, the ac in our rooms didn't work and the restrooms had hair on the floor, sidesof tub and some how on the ceiling in the restroom, and the exhaust fan in restroom didn't work.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by Shawn G

MH- Thank you for staying with us and letting us know about your stay. I am sorry to hear of the issues you had during your stay. Even more I am unhappy with how my staffed dealt with the situation. I assure you this will be addressed accordingly. Thank you again and we do hope that you will give us another chance in the future.

5 out of 5
Very friendly staff,good about replenish bkfast items,many choices

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Shawn G

Thank you for choosing to stay with us and taking time from your day to leave a review. I appreciate you mentioning our friendly staff and our good hot breakfast options. Thank you again and we hope that you stay with us again real soon.

4 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 2, 2019 by Shawn G

Thank you for staying with us and for taking the time to leave a review. I am glad to see that you had a good stay with us. I hope that you will stay with us again soon.

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Shawn G

Thank you for staying with us and taking the time to do a review. I am glad to see by your score that you had a great time at our hotel. Thank you again and we look forward to your next stay with us.

4 out of 5
Pleasant service, convenient, decent breakfast selection

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Shawn G

Thank you for staying with us and for taking the time to leave a review about your stay. I am please to read that you enjoyed our breakfast and our pleasant service. Thank you again and we hope to see you soon.

5 out of 5
Very easy to get to and convenient to local attractions and Syracuse. Breakfast was good, room was clean, although it smelled like cigarettes even though it was non smoking?

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Shawn G

Thank you for choosing to stay with us and for taking the time to leave a review. I am pleased to see you enjoyed our clean rooms and good breakfast. I do apologize about the odor in your room we are a 100% non smoking hotel and we will work to make sure this does not happen in the future.

5 out of 5
the 2 ladies that took care of the breakfast buffet were a amazing. It was like being at home they keep it constantly clean ,warm and full of items. they definitely went the extra mile. Not to mention there warm smiles

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 19, 2019 by Shawn G

Thanks for deciding to stay with us and leaving a review about your stay. I appreciate you mentioning our employees hard work. Thank you again we look forward to seeing you again in the future.

5 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 19, 2019 by Shawn G

Thank you for staying with us and leaving a review. I am pleased to see you enjoyed your stay with us. Thanks again and we look forward to your next visit.

4 out of 5
Nice clean room and continental breakfast had good selections

Posted by on May 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Shawn G

Thank you for staying with us and taking the time to leave a review about your stay. I am glad that you enjoyed our clean rooms and our breakfast with a wide selection of good items. Thank you again for staying with us and we hope to have the pleasure of having you back soon.

About the Best Western Plus Liverpool - Syracuse Inn & Suites

Location 136 Transistor Pkwy, Liverpool, NY 13088

Property Features

Best Western Plus Liverpool - Syracuse Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Best Western Plus Liverpool - Syracuse Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Liverpool hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (9.3 km / 5.8 mi)
  • Train station: Syracuse Regional Transportation Center (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Liverpool - Syracuse Inn & Suites offers 61 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 7 per night.

Pets

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Crib (infant bed) fee: USD 7 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Liverpool
  • Best Western Plus Grace
  • Best Western Plus Grace Inn
  • Best Western Plus Liverpool
  • Best Western Plus Liverpool Grace
  • Best Western Plus Liverpool Grace Inn
  • Best Western Liverpool Grace Inn And Suites
  • Best Western Liverpool Grace Hotel Liverpool
  • Best Western Plus Liverpool Syracuse Inn
  • Best Western Plus Syracuse Inn
  • Best Western Plus Liverpool Syracuse
  • Best Western Plus Syracuse
  • Best Western Plus Liverpool Grace Inn Suites
  • Best Western Plus Liverpool Syracuse Inn Suites
  • Best Western Plus Liverpool - Syracuse Inn & Suites Hotel
  • Best Western Plus Liverpool - Syracuse Inn & Suites Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.