Close to airport
Within 6 miles (10 km) of this hotel, you'll find Destiny USA and Erie Canal Museum. Also within 9 miles (15 km) are Museum of Science and Technology and Landmark Theatre.
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 250 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, sitting areas, and refrigerators.
Mar 22, 2021 by Marissa Prasad
Thank you so much for your feedback, that's wonderful to read! Hope to see you again soon!
Feb 16, 2020 by General Manager
Felicia, thank you for staying with us. We are delighted to read how much you liked your well-maintained room and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Thank you, Rob Benetti, General Manager
Dec 2, 2019 by General Manager
Bridgid, thank you for choosing to stay with us at DoubleTree by Hilton Hotel Syracuse and for your fantastic review. We are thrilled to know your kids loved the beautiful decor of our property and that you all had a wonderful time with us. Thank you once more for sharing your experience, and we look forward to hosting you and your family again in the future. Thank you, Rob Benetti, General Manager
Sep 30, 2019 by General Manager
Thank you for making DoubleTree by Hilton Hotel Syracuse a part of your travel plans and for confirming how convenient our location is. We are also glad to know you enjoyed the delicious breakfast we offer. We appreciate your feedback and look forward to your next visit with us. Thank you, Rob Benetti, General Manager
Sep 16, 2019 by General Manager
Thank you for taking the time to review your stay. Prompt and impeccable service is a must, and we apologize for the unfortunate delay in getting your accommodations ready for your arrival. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. We are sorry for the inconvenience you encountered and hope to have another opportunity to welcome you back soon for a much better experience. Thank you, Rob Benetti, General Manager
Sep 11, 2019 by General Manager
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at DoubleTree by Hilton Hotel Syracuse, and we look forward to welcoming you back soon. Thank you, Rob Benetti, General Manager
Jul 10, 2019 by General Manager
We are pleased your stay was a fantastic one, and you especially liked that we had a restaurant and bar in our hotel. We want to thank you for your nice rating, and all of us at DoubleTree by Hilton Hotel Syracuse look forward to your next visit. Thank you, Rob Benetti General Manager
Jun 19, 2019 by General Manager
Thank you for taking the time to post a generous rating of the DoubleTree by Hilton Hotel Syracuse. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Thank you, Rob Benetti, General Manager
May 6, 2019 by General Manager
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at DoubleTree by Hilton Hotel Syracuse, and we look forward to welcoming you back soon. Thank you, Rob Benetti, General Manager
Sep 25, 2018 by General Manager
Thank you for making DoubleTree by Hilton Hotel Syracuse a part of your travel plans and for confirming how convenient our location is! We couldn't agree more. We appreciate you sharing with fellow travelers, and we look forward to your next visit with us! Thank you, Rob Benetti, General Manager
The following facilities or services will be unavailable from March 3 2021 to April 30 2021 (dates subject to change):
DoubleTree by Hilton Syracuse offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star East Syracuse hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
DoubleTree by Hilton Syracuse offers 250 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.
Seasons Tavern - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.