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"no onsite dining...no hotel store...no airport shuttle as advertised...very dated hotel " More

By a verified traveler on Mon 01 Aug 2022

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Hotel Description

Hotel perfectly located for exploring Federal Way

Heart of Federal Way

Stay at this Federal Way hotel and you'll be within half a mile (1 km) of The Commons at Federal Way and 2 miles (3 km) of Federal Way Community Center. Rhododendron Species Botanical Garden and Powells Wood Garden are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$130* Per night/room Sep 6 - Sep 7

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Evergreen Inn & Suites Seattle/Federal Way ratings based on 19 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Evergreen Inn & Suites Seattle/Federal Way

Everyone (9) Couples (4) Family (8)
3 out of 5
no onsite dining...no hotel store...no airport shuttle as advertised...very dated hotel

Posted by on Aug 1, 2022

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1 out of 5
Attitude of clerk at service desk was very bad. Room was not ready then wait and finally give us another room but charge the same. Room was having bugs and bed sheet was not clean at ever green hotel.

Posted by on Jun 18, 2022

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2 out of 5

Posted by on Aug 9, 2021

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2 out of 5
This property is old and unkept. Wallpaper pealing off, brackets broken, window seals failing, it's been neglected for years. Outside landscaping needs lots of work too.

Posted by on Jul 1, 2021

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1 out of 5
I was repulsed at seeing the bottom of the pool being filthy and covered with green scum on the bottom when my grandson was really looking forward to using the pool but couldn't. That was a huge reason why we chose this hotel I didn't like the condition of the room. There was many dead black bugs under the bed. The room was not very clean, short on towels/linens. Didn't get our keys until hours after check in time. I spent hours back and forth trying to get the situation resolved. The staff did ok under the circumstances...

Posted by on Jun 30, 2021

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4 out of 5
Mostly great place, very comfy bed and large room. Only downside is the hot water was non existent, which was a disappointment considering I chose my room based in the presence of a jetted tub.

Posted by on May 16, 2021

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4 out of 5
The price and convenience to the location. It was very clean.

Posted by on Mar 22, 2021

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5 out of 5
Property as a whole is very good, except the exercise equipment is out of date and hard to use.

Posted by , from Bellingham on Feb 18, 2020

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4 out of 5

Posted by on Dec 20, 2019

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1 out of 5
Staff was uncooperative due to visit being booked on Travelocity They were unwilling to help I had an emergency come up and was in hospital with documentation I was told if I did not get my stuff out of room by checkout I’d be charged additional days No coffee made in lobby

Posted by on Sep 16, 2019

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About the Evergreen Inn & Suites Seattle/Federal Way

Location 32124 25th Avenue S, Federal Way, WA 98003

Property Features

Evergreen Inn & Suites Seattle/Federal Way offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 2745 square feet (255 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Evergreen Inn & Suites Seattle/Federal Way. Self parking is free. This Federal Way hotel is smoke free.

  • 165 guestrooms or units
  • 8 levels
  • 2745 sq ft of conference space
  • 255 sq m of conference space
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Evergreen Inn & Suites Seattle/Federal Way offers 165 accommodations with coffee/tea makers and designer toiletries. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Federal Way hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Evergreen
  • Best Western Evergreen Inn
  • Best Western Plus Evergreen
  • Best Western Plus Evergreen Federal Way
  • Best Western Plus Evergreen Inn
  • Best Western Plus Evergreen Inn Federal Way
  • Best Western Evergreen Hotel
  • Best Western Federal Way
  • Best Western Plus Evergreen Hotel Federal Way
  • Best Western Plus Evergreen Inn And Suites
  • Federal Way La Quinta
  • La Quinta Federal Way
  • Best Western Plus Seattle/Federal Way
  • Evergreen Inn & Suites Seattle/Federal Way Hotel
  • Evergreen Inn & Suites Seattle/Federal Way Federal Way
  • Evergreen Inn & Suites Seattle/Federal Way Hotel Federal Way

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.