6/10 Okay
Joan
Traveled with family
Feb 24, 2024
Disliked: Cleanliness, staff & service
Cleanliness vs convenience
Was in different parts of Taiwan before checking into this hotel in Taipei which was our last stop.
Overall experience of Taiwan is that the people are warm and nice.
But was sad to say I did not experience the warmth from the reception when checking in.
The lady receptionist who helped checked us in was unfriendly.
And the housekeeping was poor. Checked in with obvious rubbish on the floor and tea cups and pots with tea still in it.
The leftover food we left in the room wasn’t cleared when we return to the room. FYI I did tried to bring the leftover food to the hotel lobby hoping to find a dustbin i can dispose them but there was no dustbin in sight both inside and outside the hotel. I was told to leave them in the room for housekeeping to clear.
Overall, ok to stay but a bit busy cause occupancy rate is high. So waiting for the lift is difficult during peak hours. Walking distance to Ximenting and train station is the only positive feedback I can give.
We stayed in this hotel for 4 nights, so cleanliness of the room was the key consideration for us.
Joan
Stayed 4 nights in Feb 2024