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"After the bad reviews I had read, I was worried about how clean and what state of repair our rental unit would be in. Needless worry! It was a great e ... " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

3.5-star beachfront hotel with outdoor pool

On the beach

Within a 5-minute walk of the hotel, you'll find Baker's Cay Resort Beach and Harry Harris Park. Also, Mariners Hospital is within half a mile (1 km) and Florida Keys Dive Center is within 3 miles (5 km).

Private beach, dining

This smoke-free hotel features a private beach, 2 outdoor tennis courts, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. Enjoy the outdoor pool and unwind at the bar/lounge and poolside bar.

Suite, 1 Queen Bed with Sofa bed, Ocean View (Standard One Bedroom Ocean View Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$152* Per night/room Nov 30 - Dec 1

Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed with Sofa bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed, Garden View (Standard One Bedroom Partial Ocean Vi)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ocean Pointe Suites at Key Largo ratings based on 39 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ocean Pointe Suites at Key Largo

Everyone (21) Couples (4) Family (11)
5 out of 5
After the bad reviews I had read, I was worried about how clean and what state of repair our rental unit would be in. Needless worry! It was a great experience and we would definitely stay here again!

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 20, 2022 by Darlene R.

Dear Ruth, Thank you for taking the time to leave us a review. We are ecstatic to know you had such a wonderful time with us. We hope to welcome you back soon. Warm Regards.

3 out of 5
Staff placed obnoxious sticker on windshield, temporarily parked due to heavy rain. Cable tv didn’t work No chairs on balcony, missing kitchen items

Posted by , from MIAMI on May 31, 2022

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Comment from Hotel Management

Jun 16, 2022 by Darlene R.

Dear James, We’re so sorry to hear about your unfortunate experience with our staff and that your experience did not meet your expectations. We would greatly appreciate if you could contact us to discuss your experience further and so that we can be provided with the unit number. Warm Regards.

2 out of 5
Liked the second room we were put in after finding roaches in our first room… would of been nice to have help moving all our stuff to new room.. since it was 10:30 at night and we were traveling with to young children that were in bed.

Posted by on Apr 13, 2022

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Comment from Hotel Management

May 23, 2022 by Darlene R.

Dear Alan, Thank you for taking the time to provide us with your feedback. We are sorry to learn that you experienced such difficulties on property. If time permits we ask that you reach out to us directly so that we can further discuss your concerns and be provided with your unit number. Warm Regards.

3 out of 5
Property has lots to do, but some misleading pictures and descriptions. There is no restaurant, only a cafe / bar. Rooms are dated/worn. Drawers and doors don;t open and close properly, tiles missing or broken in bathroom. Water pressure was a joke, it barley flowed out of the sink faucet. I was surprised the shower actually did work. Travelocity says check-in is 4:00pm it is actually 5:00pm. We waited until 5:40 before getting our key, so were unable to use the pool or amenities.

Posted by on Feb 16, 2022

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2 out of 5
The suite was nice but needed a new washer/dryer. There were no housekeeping services, towels and coffee were never replaced. Pool was closed and the small beach was dirty and ankle deep. The restaurant was really a bar and only served nachos and burgers. No breakfast. This is totally misrepresented as a resort. It is more like renting a condo with no amenities.

Posted by , from HANSON on Nov 16, 2021

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Comment from Hotel Management

Nov 26, 2021 by Darlene R.

Dear Paulette, Thank you for your stay and for taking the time to leave us a review. We apologize for the inconvenience that was experienced. We would appreciate if you could provide us with a little more information so that we may address it with our team. We hope you visit us again soon! Warm regards,

5 out of 5

Posted by on Sep 13, 2021

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4 out of 5
The beach was a disappointment, hard pan of sand, little shade, shallow water inside small blocked off area. But to be fair, most of the beaches were like that. The pool and grounds were well maintained and very nice and staff was very nice. Unit could have used some updating, washer/dryer was broken and promised replacement did not arrive before we left (they did let us do laundry in another unit). Food was very good but we were there when ‘the girl’ cooked and were told it is not so good when ‘the guy’ cooked.

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 15, 2021 by Darlene R.

Dear Guest, Thank you for your stay and for taking the time to leave us a review. Your comments are important to us. We apologize for any inconveniences and will bring your concerns to the attention of our staff. Hoping to welcome you back soon! Warm regards,

4 out of 5
Property was overall nice however we booked a ocean view and did not have an ocean view, asked to change rooms and never got a call back, suite had some maintenance issues, no working light in the master bed room hooks falling off the walls

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 22, 2021 by Darlene R.

Dear Guest, Thank you for your review. We are sorry to learn about your recent visit with us was to up to the standards we always try to strive for. We appreciate you letting us know, and we assure you that your concerns will be addressed so that incidents like these are not repeated. If time allows we invite you to forward more detail regarding the room number and reservation name at a convenient time. Once more, we thank you and look forward to welcoming you back. Warm Regards,

5 out of 5
The 2 bedroom condo we rented was incredible. Very spacious for the five of us. It had an amazing view of the ocean from the balcony. The unit was very clean when we arrived. We had to wait an extra hour for our unit to be ready and cleaned. It was definitely worth the wait. We received an extra hour stay at checkout. Beach area was small but the pool was very nice. The security check when entering the complex made us feel very safe and secure. We will definitely come back!

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 14, 2021 by Alex

Dear , WOW first let me thank you so much for taking the time to completing this review and giving us 5 Stars. We believe feedback is very important if we want to enhance the guest experience. I will share your comments with the team. See you next time! Alexander Alvarez

4 out of 5
Nice enough place... good pool, great parking, seemed clean. Very few amenities in our 2 bedroom condo with a kitchen.... ie, only 1 hand towel in kitchen, 1 partially used roll of paper towels, no salt/pepper, no dishwasher detergent, no extra trash bags, etc...)

Posted by on May 4, 2021

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Comment from Hotel Management

May 6, 2021 by Alex

Dear , Thank you so much for completing this review. We believe feedback is very important and it gives us the opportunity to enhance the guest experience. I will acknowledge the good with the team and address the concerns you mentioned with the correct team leader. Please do not hesitate to contact the hotel for any assistance regarding your most recent stay or for a future reservation. Warmest wishes, Alexander Alvarez

About the Ocean Pointe Suites at Key Largo

Location 500 Burton Dr, Tavernier, FL 33070

Property Features

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Ocean Pointe Suites at Key Largo like an outdoor pool and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This 3.5-star Tavernier hotel is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 5 buildings
  • Deli
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Ocean Pointe Suites at Key Largo offers 150 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Waterfront Cafe - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ocean Pointe Suites at Key Largo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 2
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.63 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Key Largo Suites
  • Ocean Pointe
  • Ocean Pointe Key Largo
  • Ocean Pointe Suites
  • Ocean Pointe Suites Condo
  • Ocean Pointe Suites Condo Key Largo
  • Ocean Pointe Suites Key Largo
  • Ocean Suites Key Largo
  • Pointe Suites Key Largo
  • Suites Key Largo
  • Ocean Pointe Hotel
  • Ocean Pointe Suites At Key Largo Hotel Tavernier
  • Ocean Pointe Suites At Key Largo Tavernier
  • Ocean Pointe Tavernier
  • Ocean Pointe Suites Key Largo Condo
  • Ocean Pointe Suites Key Largo Hotel
  • Ocean Pointe Suites Hotel
  • Ocean Pointe Suites Key Largo Hotel Tavernier
  • Ocean Pointe Suites Key Largo Tavernier
  • Ocean Pointe Suites at Key Largo Hotel
  • Ocean Pointe Suites at Key Largo Tavernier
  • Ocean Pointe Suites at Key Largo Hotel Tavernier

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.